Project Manager Front Desk
Resume:
C O N T A C T
************@*****.***
ZIMBABWE OPEN UNIVERSITY
Master Of Science In Counselling
ZIMBABWE OPEN UNIVERSITY
Bachelor Of Science Honours In
Counselling
E D U C A T I O N
P R O F I L E S U MMARY
Results-oriented Administrative Officer with over 20 years of experience working with Executives, overseeing office operations. Proven track record of optimizing administrative procedures, scheduling meetings and managing confidential information. Proficient in utilising office software and keeping a professional work environment. WORK E X P E R I E N C E
CBZ HOLDINGS LTD
PROJECT MANAGEMENT OFFICE ADMINISTRATOR (secondment)
[4 Months]
Maintain and organize project documentation, including project plans, schedules, reports, and meeting minutes.
Assist in the preparation of project status reports, presentations, and updates for the Project Manager and stakeholders.
Track and monitor project deliverables, timelines and milestones, providing regular updates to the Project Manager.
Ensure that project governance documentation is up to date at every stage of the project.
Ensure safe and secure storage of the project documentation the CBZ prescribed project repository.
Coordinate project meetings, including scheduling, preparing agendas, and documenting minutes.
Manage project communication channels, ensuring timely and effective distribution of information to project stakeholders. Support the Project Manager in preparing and managing project budgets, invoices, purchase orders.
Collect, compile, and analyze project data to assist in decesion- making and reporting.
Maintain accurate and up-to-date records of the project activities, progress, and issues.
Assist in tracking project performance metrics and identifying areas for improvement.
Support the allocation and scheduling of project resources, including team members, equipment, and facilities.
Coordinate with team members and stakeholders to ensure resource availability and resolve resource conflicts as needed. EVELYN MAHOVO
2006
(INSTITUTE OF ADMINISTRATION
AND COMMERCE)
Diploma In General Management
Jan - Oct 1997
TIMORE TRAINING SERVICES
Executive Secretarial Certificate
18-11-78 Zimbabwean 54983AA (Class 4)
PROJECT MANAGEMENT OFFICE ADMINISTRATOR
SEP 2024 - JAN 2025
Phone:
Email:
Address:
H A R D S K I L L S
Calendar & Data Management
Meeting minutes taking
Travel Coordination
Expense and Status Reporting
Event Planning
Administrative Support
Microsoft Office Suite (Outlook,
PowerPoint, Excel, Word)
Filing
Scheduling
Business Administration
Project Budgeting
Project Governance
Issue management
English: Fluent
Shona: Fluent
L A N G U A G E S
ADMINISTRATIVE ASSISTANT TO EXECUTIVE CORPORATE BANKING
[7 years, 2010 - 2017 ]
Manning Executive office and fleet management.
Responsible for employee files and mail registers, taking minutes, preparation of board packs.
Typed and filed confidential documents.
Travel arrangements, organized functions like cocktail promotions and board luncheons.
Managed corporate days, monthly leave returns.
Performed board room, society cottage bookings, and any other administrative duty as assigned by the Managing Director. Excellent written communication
skills
Verbal communication skills
Organized
Analytical skills
Time-management skills
Attention to detail
Confidentiality
Professional
Ability to prioritize tasks
Team oriented
Interpersonal skills
Exceptional customer service skills
Reliable with a proven track record
of accuracy.
Flexible & Adaptable
Problem solving skills
Willingness to learn
S O F T S K I L L S
ADMINISTRATIVE ASSISTANT TO DIVISIONAL DIRECTOR CUSTODIAL SERVICES [2 Years, 2017 -2019]
Provided administrative support to the office of the Executive. Took minutes, kept registers, and prepared EXCO packs. Typed and filed confidential documents.
Diary management, which entailed making travel arrangements, itinerary and cottage bookings.
Organized departmental functions like luncheons.
Replenished refreshments for the office board room. Supervised departmental messenger/driver.
Attended to every other administrative duty as assigned by the Executive.
Maintain a project risk and issue log, ensuring all risks and issues are documented and reported to the Project Manager.
Support the Project Manager in identifying and mitigating project risks and revolving project issues.
Ensure that project documentation and processes comply with organizational standards and best practices.
Assist conducting project quality assurance checks to ensure deliverables meet the required standards.
Act as a point of contact for project inquiries, providing timely and accurate responses to stakeholders.
Support stakeholder engagement activities, ensuring that stakeholders are informed of project developments and changes. ADMINISTRATIVE OFFICER TO DIVISIONAL DIRECTOR BUSINESS BANKING [5 Years, 2019 -2024]
Provided administrative support to the Executive: booking minutes, reminders and follow-ups.
Managed departmental annual leave programme and prepared monthly returns.
Managed employee files and confidential information Maintained a comprehensive filing system which is easy to retrieve documents.
Made travel arrangements, organized office functions like cocktails and replenishing refreshments
Submitted od performance appraisals and fleet management Asset management and other administrative duties as assigned by Management.
CBZ BANK LTD 2008 - 2024
H O B B I E S
Travelling
Learning new things
R E F E R E N C E S
Mr. P Chimudzi
Divisional Director
Business Banking
CBZ Bank
04 – 703502/705001-9
Mr. Phebion Mutibura
Executive Wholesale
Banking
CBZ Holdings Group
Mrs. NB Nyoni
Head Corporate Banking
CBZ Bank
04 – /705001
Mr. C. Jordan
Managing Director
PM Academy ( CBZ Consultant)
ZFC LIMITED DEC 2007- FEB 2008
PERSONAL ASSISTANT TO MARKETING EXECUTIVE (Temp position) Duties were as follows
Liaising with customers, receiving and making calls, typing, filing, faxing, scanning documents, booking appointments, arranging for meetings, marking departmental attendance register, manning the Executive Officer’s Office. Shredding and filing confidential documents and any other assigned duty
GENESIS SECURITIES FEB 2008 - MAY 2008
PERSONAL ASSISTANT TO MANAGING DIRECTOR (Temp position) Duties were as follows
Taking minutes for daily management meetings, preparing Board packs for various meetings, scheduling appointments, distributing stationery, organising meetings, typing and filing discrete documents, Manning MD's office. Receiving calls, scheduling appointments, organising daily lunchs for MD, and any other assignments.
DELOITTE & TOUCH MAR 2008 - MAY 2008
PERSONAL ASSISTANT TO SENIOR PARTNER (Temp position) Duties were as follows
Typing, making travel arrangements, Itinerary, stationery keeping and distribution, manning the Partner’s diary, organizing functions, meeting room bookings, filing, faxing, mailing, emailing and any other assigned duty by management.
GENESIS INVESTMENT BANK NOV 2007 - DEC 2007
PERSONAL ASSISTANT TO COMPANY SECRETARY (Temp position) Duties were as follows
Receiving & making calls for legal department, filing, preparing Board packs for various committees, communicating with Board members regarding scheduled meetings, preparation of Board fees payments, serving at meetings including Board, typing and handling highly group confidential documents including Bank legal documents, Supervising the driver, organizing meetings, mailing, and any other assigned duty.
CBZ BUILDING SOCIETY
PERSONAL ASSISTANT TO MANAGING DIRECTOR [2 years]
Fleet management, issued fuel coupons across all regions as well as compiled monthly fuel returns.
Manning the Managing Director's office.
Diary management and minutes taking.
Organised travel arrangements.
Carried out computation and payment of board fees. Managed and distributed stationery.
Performed monthly performance appraisals.
Subscribed to and distributed newspapers.
Executed other administrative duty as assigned by the Managing Director.
2008 - 2010
Mr. L. Nyazema
Chief Executive Officer
CBZ Holdings Group
SYSTEMS DEVELOPMENT APR 1999 - FEB 2000
FOUNDATION (PVT) LTD
SECRETARY/ RECEPTIONIST
Duties were as follows
Filing, faxing, manning switchboard 6 lines, ordering, issuing and keeping stationery records, petty cash, organizing for in house trainings, receipting, supervising the messenger and any other assigned duty.
GLOBAL SATELLITE SYSTEMS APR 1999 - FEB 2000
(PVT) LTD
SECRETARY/ RECEPTIONIST
Duties were as follows
Manning switchboard 18 lines, Receiving and attending to visitors, Invoicing, receipting, mailing.
RURAL INDUSTRIAL 36 MAR 2000 - NOV 2006
DEVELOPMENT (PVT) LTD
PERSONAL ASSISTANT TO MANAGING DIRECTOR
Duties were as follows
Manning the MD’s office, attending to his visitors, preparing itinerary, banking, attending and organizing Board, Management, and any other meetings, minuting, typing and filing highly confidential documents including various boards and group documents. Faxing, mailing, working closely with group managers and sometimes making decisions on behalf of the boss, conducting interviews for junior staff, petty cash. Assisting administration with invoicing, payments, stock taking, debt collecting, ordering, purchasing, attending to customers grievances and any other assigned duties.
RESEARCH COUNCIL OF ZIMBABWE APR 2007 - SEP 2007
SECRETARY (Temp position)
Duties were as follows
Typing, taking minutes of meetings, handling correspondence, Managing the storeroom, operating the switchboard, receiving visitors and directing them to respective offices, keeping the reception area tidy, filing, faxing, sourcing quotations, relieving other staff, serving of teas at meetings. Board preparations, taking minutes in interviews and other meetings and carrying out any other assigned duties.
GENESIS INVESTMENT BANK NOV 2007 - DEC 2007
PERSONAL ASSISTANT TO COMPANY SECRETARY (Temp position) Duties were as follows
Receiving & making calls for legal department, filing, preparing Board packs for various committees, communicating with Board members regarding scheduled meetings, preparation of Board fees payments, serving at meetings including Board, typing and handling highly group confidential documents including Bank legal documents, Supervising the driver, organizing meetings, mailing, and any other assigned duty.
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