ZAIDA LOPEZ
PROFESSIONAL SUMMARY
Experienced professional seeking a challenging position to leverage
skills and drive organizational growth. Committed to making a
meaningful contribution, eager to excel in a dynamic work
environment. Proven track record of success, confident in delivering
results.
WORK HISTORY
Customer Technician, 05/2015 to Current
NJ MOTOR VEHICLE COMMISSION - Washington, NJ
+ Assist the public and others to complete forms, applications and
other paperwork.
+ Interpret, clarifies, explains, and applies agency policy and
procedures, business practices, federal or state laws and
regulations, etc.
+ Examine documents to verify applicability, legibility, completeness,
accuracy and/or consistency of information from one document to
another.
+ Access data base to obtain various information.
- Issued vehicle registrations, certificates, plates etc
Accounts payable Clerk/ Container Receiving Clerk, 05/2005 to
05/2015
Samsung C&T America - Secaucus, NJ
+ Created files for UCC Labels and container receiving entry.
+ Accounts Payable; Customer Service/ Data Entry, in charge of
handling confidential paperwork to process payments for different
accounts such as UPS, FedEx, VEE CO. PSE&G, etc.
+ Use of SAP& S-ERP System to process payments for UPS, FedEx, VE
ECO, PSE&G everyday of the week.
+ Very accurate in the use of OMS (ORDER MANAGEMENT SYSTEM) data
processing for different footwear such as gender, style and color.
Each order is processed according to the division for different stores
around the USA.
+ Efficient in filling, creating files, delivery of phone messages and
making calls as well.
+ Customer Service Savwy.
EDUCATION
Business, Business Management, 01/2006
La Casa De Don Pedro - Newark, N)
High School, General studies, 06/1995,
Barringer High School
LANGUAGES
Spanish
SE Ss
CONTACT
Address: Phillipsburg, Nj 08865
***********@******.***
SKILLS
+ User administration
- Remote support
+ Bilingual in Spanish language
+ System maintenance
+ Inventory management
+ Customer needs assessment
+ Service calls
+ Customer empathy
+ Teamwork
+ Safety awareness
+ Customer service
+ Problem-solving
+ Time management
+ Multitasking
+ Organizational skills
+ Attention to detail
+ Self motivation
+ Adaptability and flexibility
+ Active listening
+ Problem-solving aptitude
+ Records management