Administrative Assistant N A

F A B E E N A F A I S A L

A D M I N A S S I S T A N T

P +974-******** E *************@*****.*** A Doha, Qatar P +974******** PROFILE

EDUCATION

Qualified and organized administrative assistant with 7 years of demonstrated experience in driving efficiency and excellence throughout organizational functions. Maintains effective flow of communication between teams and senior leaders contributing to project management, internal systems functioning, and team productivity.

Has a thirst and self-drive to learn and adapt to any job environment. Always looking for a challenging opportunity to enhance my skills in customer service.

Bachelor of Arts- English

Literature

University of Calicut.

Secondary Education -

Kerala State Syllabus

Kerala State Syllabus Board.

SSLC - Kerala State

Syllabus

Kerala State Syllabus Board.

KEY SKILLS

WELL-VERSED WITH MS

OFFICE SUITE

ABILITY TO HANDLE

MULTICULTURAL WORK

ENVIRONMENT

ACCURACY

EXCELLENT

ORGANIZATIONAL SKILLS

CONFIDENTIALITY

PLANNING AND TIME

MANAGEMENT

SELF-MOTIVATED

RELIABILITY

STRESS TOLERANCE

CUSTOMER-SERVICE

ORIENTATION

WILLINGNESS TO WORK IN

A FLEXIBLE SCHEDULE AND

HIGH WORKLOAD.

EXPERIENCE

SNC Lavalin ProFac Gulf Management

W.L.L.

Admin Assistant / Dispatcher: 09/01/2023 - present

• Organizing and maintaining filing systems, records and database, making phone calls, maintaining calendars, scheduling meeting and appointments.

• Maintain complete stock of all office supplies and accuracy of inventory.

• Connect with office vendors to carry out fixes and improvements.

• Arranging travel and accommodation, posts and deliveries.

• Overseeing clerical tasks, such as sorting and sending mails

• Adaptability and acting as a team player rather than working alone by keeping overall business goals and objectives in mind while completing tasks.

• Liason for client inquiries by keeping a properly updated database and reports.

• Preparing weekly, monthly, and daily reports from the daily database for client submission.

• Monitors and controls tram operations daily in cooperation with the operations and maintenance teams.

• Dispatching and managing staff schedules during normal tram service degraded and emergency scenarios.

• Improvising the Tram operations by coordinating with the technical team and operation manager to provide the best service to the client.

Hamad Medical Corporation

Office Administrator: 15/01/2021- 30/09/2022

• Provides administrative support to ensure efficient operation of the office.

• Schedules meetings and supports visitors.

• Manage duties of staff for shift duties and ensure adequate patient care, organize, control, and coordinate services as per the hospital board regulations.

• Interview patients for case histories and key information before appointments & Monitor and document vital signs such as temperature, blood pressure, and RBS and perform basic laboratory tasks and inform the physicians if assistance is needed

• Document all patient notes as directed by the physician and place all lab and test results in proper patient record

• Orders and maintains necessary equipment, medicines, and stationery for procedures and checks inventory and orders products as needed to maintain supplies

• Preparing swab lists, checking orders in the center, sending them to the authorized department, and arranging for the swab tests for all the patients.

• Ensure effective QA/QC systems and procedures are followed

• Sorting, storing, and retrieving electronic and hard copy documents on behalf of clients and industry professionals.

SIEMENS W.L.L, QATAR, QEC PMS Project

(Mobility Division)

Team Assistant: 01/02/2020- 01/01/2021

• Coordinate with staff and the transportation department to dispatch vehicles to work sites.

• Make a purchase plan for office supplies and take regular inventory of stock.

• Processing employee’s clearance.

• Manage DHL Courier.

• Processing third-party employee onboarding by providing all the requirements – desk, IT assets, accessories, server access, distribution list, email ID, sim cards, etc.

• Process new user creation and create a temporary SCD for external employees.

• Filling documents as per company standard filling system.

• Coordinate with IT to send laptops for migration or maintenance.

• Provide IT-related help to the users for printer mapping, excel or Outlook guidance, etc.

World Of Workers Project Management W.L.L

Project Team Assistant: 01/04/2017 – 01/01/2020

• Greet clients and make them feel comfortable in person and over the phone.

• Manage the schedule for fitness classes and therapy sessions.

• Provide recommendations according to customer needs or preferences.

• Provide essential details to potential clients, such as class or membership pricing.

• Maintain the front desk and verify that orders are placed as necessary to ensure supplies are always available.

• Direct clients to the appropriate departments for classes, therapy, or one-on-one training.

• Ensure client records are up to date.

• Alert the management of potential security issues. PERSONAL INFORMATION

DATE OF BIRTH: 06-06-1984

CIVIL STATUS: MARRIED

NATIONALITY: INDIAN

VISA STATUS: PERMANENT

(SPONSORED BY FAMILY)

LANGUAGE PROFICIENCY

ENGLISH

HINDI

ARABIC (READING AND

WRITING)

MALAYALAM

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