Supply Chain Customer Service

Nima Partow

Toronto, ON ǀ 416-***-**** *******@*******.***

Professional Summary

A highly skilled and results-driven procurement, purchasing, and logistics professional with over 15 years of experience in managing supply chains, procurement processes, and vendor relations across diverse industries. Known for negotiation skills, and a strategic approach to problem-solving, I excel in delivering cost-effective and timely solutions while maintaining high standards of quality and customer service. and contribute to team success through strong communication and collaborative skills.

Core Competencies

Superior Negotiation & Contract Management

Strategic Sourcing & Vendor Management

Procurement & Logistics Operations

Inventory Control & Supply Chain Optimization

MRP & ERP Systems Expertise

Problem Solving & Critical Thinking

Leadership & Team Collaboration

ISO 27002 Compliance

Cost Reduction & Efficiency Improvement

Advanced Proficiency in Microsoft Office (Excel, Access, Outlook, PowerPoint)

Expertise with Retail Link & Purchasing Systems

Technical Skills

ERP/MRP Systems: AS400, Jonas, Retail Link, Access

Software Proficiency: Excel, Outlook, PowerPoint, Facts

ISO Standards: Strong knowledge of ISO 27002

Professional Experience

CCL Label Industries

Buyer/Planner

September 2024 – February 2025

Procure materials, supplies, and equipment for production and operations, ensuring quality and cost-efficiency.

Conduct vendor research and evaluate suppliers to ensure reliable delivery, quality standards, and cost-effectiveness.

Negotiate pricing, terms, and contracts with suppliers to maximize company value.

Collaborate with internal teams to understand purchasing needs and ensure timely supply chain solutions.

Maintain strong relationships with vendors and monitor inventory levels to ensure stock availability and timely replenishment.

Use MRP and procurement software to manage orders, track inventory, and generate reports.

Stay current on industry trends and market conditions to inform purchasing decisions.

Ensure compliance with supplier evaluation systems for transparency and accountability.

Runnymede Healthcare

Senior Buyer

March 2024 – August 2024

Processed purchase orders and ensured accurate entry of data (FOB, payment terms, etc.) into business systems.

Managed vendor acknowledgements and confirmed orders were filled on time and correctly.

Collaborated with multidisciplinary teams to develop material management workflows for EMR.

Contributed to creating SOPs for logistics, contracts, and inventory management.

Analyzed inventory data to identify cost-saving opportunities and reduce slow-moving stock.

Assisted in mitigating inventory risks and managing compliance with purchasing directives and vendor policies.

Symtech Innovations Ltd.

Senior Buyer

March 2022 – May 2023

Managed the procurement process for materials, issuing POs and handling contracts with vendors.

Ensured the timely delivery of materials and equipment to project sites, meeting project requirements.

Worked with the MRP Controller to forecast and order raw materials to meet production needs.

Maintained organized and up-to-date records in the Purchasing Drive.

Collaborated with vendors, project managers, and supervisors to resolve delivery issues and equipment defects.

Contributed to departmental meetings and ensured proper handling of returns and credits.

CDW Canada Inc.

Senior Buyer

January 2008 – April 2022

Executed procurement processes to source goods and services, negotiated contract terms, and ensured accuracy of all procurement documentation.

Managed sourcing of new suppliers for commodities, raw materials, and packaging.

Participated in developing supplier performance monitoring processes and mitigating potential issues.

Worked closely with internal teams and vendor partners to ensure timely order fulfillment and resolve supply chain challenges.

Negotiated pricing to maximize savings, achieving $20,000-$30,000 in monthly savings.

Recognized as "Top Buyer of the Month" for consistent performance and procurement efficiency.

Mark IV IDS Corp.

Traffic Manager, Logistics

January 2005 – December 2007

Managed inventory and warehousing operations, ensuring effective flow and availability of materials.

Negotiated freight rates and shipping contracts, maximizing service levels and cost savings.

Oversaw international shipping and customs requirements for North America and Europe.

Developed long-term product forecasting and marketing reports to support logistics operations.

Hummingbird Ltd.

Logistics Coordinator

September 2000 – December 2004

Coordinated daily warehouse and receiving operations to ensure efficient processing and fulfillment of customer orders.

Acted as a liaison between service providers and customers to maintain superior customer relations.

Managed inventory forecasting and reporting, contributing to more accurate material planning.

Handled customer order fulfillment, invoicing, and shipping to meet customer expectations and delivery timelines.

Education

Production and Inventory Management Certificate (CPIM) – Ongoing

APCS Certificate – Seneca College of Applied Arts and Technology, 1992

Bachelor of Business Administration – Ryerson Polytechnic University, 2002

International Business Management Diploma – Seneca College of Applied Arts and Technology, 1997

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