Ryan Daniels
Ph. 254-***-**** Email: *********@*****.***
PROFESSIONAL SUMMARY
Initiative-taking and resolute individual with 7 years of human resource experience and exceptional communication, leadership and technical skills looking to secure a human resource position.
EXPERIENCE
United Ground Express February 2023-Present
Human Resource Business Partner February 2023-Present
• Provided comprehensive HR support for over 800 frontline employees and approximately 60 Management and Administrative
(M&A) employees at Denver International Airport
• Led and conducted 100+ workplace investigations over a two-year span, ensuring timely resolution and compliance
• Coordinated and processed FMLA and Colorado FAMLI block/intermittent leaves for M&A employees, including payroll and operational impact support
• Developed a leave tracking system to improve accountability and compliance with FMLA and FAMLI policies for M&A staff
• Supported the Denver Hub with step one and step two grievance responses; served as hearing officer for step two grievances at other locations
• Mentored, guided and assisted Associate HR Business Partner in managing FMLA and FAMLI leave administration
• Created a centralized suspension notification and tracking system to streamline communication across departments
• Facilitated and collaborated with operation on reasonable accommodation process for frontline and M&A employees
• Managed daily HR inquiries from 20–40 frontline employees daily, providing responsive, solutions-focused service
• Facilitated weekly onboarding and orientation sessions for 15–25 new hires, enhancing employee readiness and retention McLane Company, Inc. February 1998- February 2023
Assistant Distribution Center Manager August 2021- February 2023
• Continued assisting the HR department with HR functions providing coverage during vacations and staffing issues
• Managed 7 supervisors and over 100 McLane teammates
• Monitored and managed equipment maintenance and repair
• Maintained 226,000 sq. ft. distribution center
• Conducted interviews of hourly and salary candidates
• Improved warehouse damage by 61% in 2022
• Insured food safety audit compliance through-out the year
• Expense tracking for period and yearly budgets
• Annual Operational Planning Budget for 2022 and 2023
• Coaching of salary and hourly teammates
• Development of salary and hourly teammates for future leadership roles Senior Human Resource Generalist March 2019-August 2021
• Analysis of current teammate compensation and forecast of future compensation to assist with preparation for implementation of accelerated pay model
• Developed and monitored the Denver Box Truck Driver CDL-A Driver Academy Program to improve CDL-A Route Driver staffing. This new program improved new hire retention in the transportation department from 50% to 90% for 2019 and 2020 and improved overall staffing by 20%
• Start up on the Behavioral Base Interview process to improve the teammate selection
• Start-up of new hire Immersion Program to better retain teammates
• Improved overall turnover from 126% in 2019 to 80% in 2020 and 65% in 2021
• Handled unemployment claims including unemployment hearings
• Conducted on-boarding and orientation for new hires
• Managed benefits and open enrollment
• Market analysis of various distribution industry compensations
• Conducted pre-separation analysis
• Conducted teammate relations surveys and roundtable teammate climate meetings
• Conduction teammate investigations and provide feedback to senior leadership team about necessary corrective action
• Successfully built trust and working relationships with the leadership and teammates at McLane Food Service Denver Talent Acquisition Partner June 2016-March 2019
• Recruitment for up to 6 McLane divisions and 8 domiciles concurrently
• Assisted with complete staffing of 2 new start up facilities (Findley OH and Dallas TX)
• Successful placement of 255 Driver candidates and 50 warehouse candidates in 2017
• 83% retention rate on Driver and warehouse placements in 2017
• Successfully built trust and working relationships with the leadership teams at 12 different McLane Divisions
• Maintained applicate tracking system in compliance with Office of Federal Contract Compliance Programs policies
• Conducted good faith efforts to seek diverse candidates
• Evaluated talent marketing to help maintain candidate flow Supervisor May 2007-June 2016
• Supervised four different departments over 9 years, including Receiving, Perishables, Full Case Grocery and Candy Repack
• Improved customer order quality at division by 8.7% over a 5-year period
• Improved retention at division by 4.8% over 3-year period
• Supervised and managed daily work of over 80 departmental teammates
• Consistently achieved McLane Western departmental goals and standards for safety, quality, productivity, sanitation, turnover and overtime
• Directed/motivated teammates and communicated company information to teammates
• Ensured department and warehouse procedures, cut unnecessary costs, adding value for customers, improved morale and the work environment for teammates
• Instrumental in leading grocery efforts in increasing food safety awareness resulting in a 3.3-point jump in Silliker score
• Monitored $100 million in inventory to ensure proper rotation General McLane Teammate February 1998-April 2007
• Various warehouse roles
QUALIFICATIONS
• People Soft, ADP and Ethics Point Software
• Sound knowledge of FMLA, Colorado FAMLI, Colorado Sick Leave Law, EEOC and ADA
• Littler ADA training certificate
• 2.5 years of recruitment experience
• 7.5 years accumulated human resource experience
• 18 years of leadership experience
EDUCATION
Bachelor of Arts in Economics with a Minor in Business Administration GPA 3.61 May 2011 Colorado State University Fort Collins, CO
VOLUNTEER WORK
• Amp The Cause
• Urban Peak Youth Service
• Lifeline Puppy Rescue