Information Security Analyst Ii

ERICA M. LANE

Lubbock, TX

***********@*****.***

Cell: 806-***-****

Objective

Grow my skills in technology and information security while using my passion for communication. I want to help business and non-technical users understand technology and security.

Work Experience

Ncontracts Risk Analyst II Oct 2024-current

● Venminder was acquired by Ncontracts. I was retained to perform the same functions under a new title and team structure.

Venminder Sr. Information Security Specialist, Team Lead Mar 2022-Oct 2024

● Perform information security reviews (cyber, business continuity, SOC, data privacy and data protection) for clients as part of third-party risk management

● Ensure review templates remain current by remaining current with regulatory standards across multiple industries

● Guide and mentor team members to handle a demanding queue while growing their skills

City Bank Information Security Analyst II Oct 2019-Mar 2022

● Analyze vendor relationships to mitigate risk for the organization

● Perform semi-annual access reviews of all accounts in Active Directory and applications using Varonis and manual reviews

● Administrator of the compliance and risk software and assisted business units in performing risk assessments and risk mitigation actions as part of the GRC program.

● Generated and wrote monthly reports to the Board and other leadership related to vendor management and risk management.

● Member of the Information Security Committee which met bi-monthly to discuss vulnerabilities and ongoing security concerns and initiatives City Bank IT Technician II Jan 2017-Oct 2019

● Assist internal end users with technology over the phone and in person

● Provision, modify, and terminate access using Active Directory and applications St. Joseph’s Health System IT Service Desk Jul 2013-Jan 2017

● Technician - password resets, general IT issues, access provisioning

● Analyst - works to document processes and train employees Insight Global Contract Worker Mar 2013-Jul 2013

● Worked for the St. Joseph’s IT Service Desk as a contractor, resetting passwords Education

● Loyola University New Orleans School of Communication and Design graduate Aug 2021

Certifications

● CompTIA Security+ expires Nov 15, 2025

● CompTIA CySA+ expires Nov 15, 2025

● ISACA CISM passed the expires Jan 31, 2027

● IAPP CIPM expires Oct 31, 2026

Skills

● Type 95 words per minute

● 10 years’ communication experience including journalism and technical writing

● Graduated from a year-long leadership program at City Bank

● Familiar with Microsoft Office, Citrix, Active Directory, SalesForce, Box, Cherwell, Varonis, PowerShell, Venminder, C360

● 12 years’ Customer Service Experience

● 7 years’ experience building and maintaining a knowledgebase in a technical environment

● 7 years’ experience guiding and mentoring fellow team members Continuing Education

● Attended the IAPP GPS 2024 in Washington D.C.

● Currently studying for the CompTIA PenTest+

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