Administrative Assistant Account Coordinator

DANIEL LUIS FLORES

*** ******** ******● Bay Shore, NY 11706

Tele: 631-***-****● Cell: 631-***-****

E-mail: *********@*****.***● **********@*********.***

OBJECTIVE: Seeking a position with a company where my, dedication, skills, and willingness to learn will allow me to obtain a position where I can excel.

PROFESSIONAL EXPERIENCE

BOSS Facilities Services, Inc. /Hauppauge, NY June 2022 - Present

Account Coordinator II

Coordinated with Account Managers & Staff on various High-End Accounts.

Sole person in company to identify and order electrical, lighting, cabinet materials and keypads through suppliers on major account Pandora, which has 620 different stores within USA and Canada. Track Material & ensure safe arrival to the stores or Technician.

In constant contact with Corporate & store design team on various projects to renovate the store & replace discontinued lighting & cabinet fixtures. Help coordinate the testing process to replace faulty lighting, discontinued hinges and cabinet fixtures, that affects multiple stores in the USA and Canada.

Multi-tasking on new and current Accounts, from setting up accounts, checking on budgets, and ensuring a job is carried out to customer satisfaction. Maintaining current accounts and managing daily communications with clients to ensure all is running smoothly.

Working with team on preparing for bid proposals and coordinating sales and new contracts.

Ensuring our vendors are qualified, prepped and well informed to carry out the task & job requested by our clients, in order to meet their individual needs and expectations.

Fielding calls between vendors and customers to ensure our vendors are on time and work in a proficient and timely manner according to customer satisfaction.

Problem solving on last minute changes on current jobs, or handling emergencies as they present themselves. Handling customer complaints, questions & concerns. Maintaining good client customer relations at all times.

Keeping a clear eye and maintaining weekly, monthly & annual sales reports. Participate in the presentation of reports on account performance.

Working with billing on both Accounts Payable to ensure our vendors & suppliers are paid & with Accounts Receivables to ensure invoices go out to our customers to avoid delinquency on accounts.

Terminix Ronkonkoma, NY

Pest Technician October 2021- May 22, 2024

Intensive On-site Learning & Hands-on Training. Inspected homes for pest damage

Installed termite bait stations at the exterior of the houses. Inspected and replaced (if needed) the bait inside the stations on the exterior of the house.

Installed rodent bait stations. Handled and applied different types of pesticides

Handled and applied rodent poison. Replaced poison inside the rodent station

Bed Bug Application using spraying, steaming, and vacuuming methods

Handled and applied DSV (disinfectant, sanitize, virucide) to areas where pests laid waste or came across. Diagnose pest problems

Conducted pest exclusion which entailed sealing up any areas or possible entry points where pest can likely enter, denying them access to the home

Treated and removed bee/wasp hives

Insulation work : taking out all insulation and replacing with new insulation in attics and or basements

Used respirator to avoid breathing intake of pesticides

Mixed chemical according to the label (the label is the law)

Drove from house to house in company given car

Communicated to the customer on progress and to schedule appointments for checkups and service

Attended regular meetings and trainings

Taco Bell Bay Shore, NY

Cashier, Cook, Porter, & Order Taker February 2016- October 2021

Take customer orders, and make sure orders are correct.

Prepare & Serve food

Make sure tables & counters are clean so that the next person can eat comfortably

Unload trucks with company merchandise

Separate & Organize food and products and place them in designated areas

Power wash the drive-thru

Take out garbage

Listen to the customers’ needs and opinions

Upsell every time I have the opportunity

Translate for Spanish Speaking Customer

Pest Warriors Exterminating Bronx, NY April 2014 -January 2015

Pest Control Tech Assistant

Assisted Exterminator with knocking on doors in apartment buildings and obtaining signatures from tenants after Tech serviced the apartments.

Translated for Spanish speaking clients to see what services were needed in their apartments.

Helped keep records of tenants on sign in sheet.

Helped load and unload material, and carry equipment to next jobs.

Trained as a Junior Helper, while learning the business.

EDUCATION

Suffolk Community College Brentwood, NY September 2017 – June 2020

Associates In Applied Science Degree

HVAC College Coursework

Islip High School Islip, NY September 2013 - June 2017

Special Skills and Training

HVAC Licenses, Microsoft Word, Power Point, Internet

Service Master (Work Order Program)

Bi-lingual in English/Spanish

REFERENCES:

BOSS Facilities Services, Inc.:

Amanda Stauffiger, Supervisor - 631-***-****

Jesse Feerick, Team Lead/ Supervisor - 631-***-****

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