Anti-Money Laundering Case Management

CRYSTLE WASHINGTON

JONESBORO GEORGIA

678-***-**** - *************@*****.***

PROFESSIONAL SUMMARY

Experienced with uncovering fraudulent activities through detailed investigations and data analysis. Utilizes advanced investigative techniques and cross-functional collaboration to ensure thorough and accurate findings. Track record of maintaining compliance with legal standards and providing reliable results. SKILLS

• Financial fraud • Records research

• Partnering and relationships • Anti-money laundering

• Fraud prevention • Report filing

• Mail fraud • Credit card fraud

• Investigative techniques • Fraud detection

• Verbal and written communication • Transaction monitoring

• Case management • AML compliance

• Detection models • Procedure review

• Fraud patterns • Banking operations

• Transaction analysis • Investigation documentation

• Financial crimes • Risk assessment

WORK HISTORY

09/2024 to 04/2025 Fraud Investigator

MBO Partners – Atlanta, GA

Conducting investigations of fraud cases: (Check, wire, 1st party, ATO, id theft, and elder abuse), documenting investigative findings

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• Accurately and thoroughly gathering necessary artifacts for SAR development. Understanding the guidelines that the financial institution follows to comply with federal laws

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• Detecting money laundering activity and taking action to prevent future exposure

• Maintaining a strong level of independence and time management skills. Performed detailed background checks on individuals suspected of fraudulent activity to gather critical information needed for successful investigations.

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Provided exceptional customer service to clients affected by fraudulent activities, addressing their concerns while maintaining compliance with regulatory guidelines.

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• Summarized all key information regarding investigation into detailed report for delivery to client.

05/2018 to 08/2024 Senior Fraud Analyst

Equifax – Atlanta, GA

Recommended process and procedure changes and assisted in various projects designed to enhance the bank's overall deposit risk program.

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Monitored consumer's credit profile for suspicious activity and take actions to insure no fraud happens on the account

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Draft comprehensive write-ups for all confirmed fraud cases and associated accounts according to established procedures.

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Kept detailed records of suspicious activity, analyzed trends, communicated security threats to management.

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Monitored individuals using company's data to make sure data was used for business purposes only.

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Delivered targeted training programs to enhance staff knowledge of fraud detection methodologies and best practices.

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Improved case resolution times by streamlining investigation processes and optimizing resource allocation.

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Collaborated with cross-functional teams to develop and implement comprehensive fraud prevention strategies.

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Enhanced fraud detection capabilities through continuous improvement of risk models and decision systems.

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06/2017 to 05/2018 Senior Fraud Investigator

SunTrust Bank – Atlanta, GA

Reviewed auto, consumer/ business credit cards, mortgage and commercial loan applications to determine if the application is fraudulent before its sent to underwriting

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• Monitor new account openings for fraud activity and taken action to prevent loss Complete understanding of the fraud types: Synthetic, SSN Manipulation, ID Theft, First Party.

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• Present significant case analyses to management with recommendations for loss Mentored junior investigators, providing guidance and support to enhance their professional growth and development within the organization.

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Reduced fraud losses by implementing advanced data analysis techniques and identifying fraudulent trends.

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EDUCATION

01/2011 Bachelor of Business Administration (BBA): Finance & Management Valdosta State University - Valdosta, GA

CERTIFICATIONS

• CFE - Certified Fraud Examiner

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