Quality Control Assistant Manager

Anthony Kyallo Mutiso ** Westlands Road, Nairobi, Kenya *********@*****.*** +254-

***-****** ********

Professional Summary

Safety-conscious and detail-oriented Operations Specialist with 17+ years of experience overseeing high-volume, precision-based operations in banking and financial systems. Proven expertise in quality assurance, systems automation, shift work, and equipment oversight. Highly adaptable and hands-on, with experience managing compliance-driven workflows under pressure. Seeking to transition into an industrial production role as a Casthouse Operator, leveraging strong technical discipline, process integrity, and a commitment to safety. Key Skills & Qualifications

Shift Work & Task Rotation

Forklift Operations (Counterbalance, Training-ready)

Quality Control and Inspection

Equipment Troubleshooting and Safety Monitoring

SOP Compliance and Documentation

Team Training & Peer Mentorship

Attention to Detail in High-Risk Environments

Molten Material Handling (Training-ready)

English Proficiency (Written and Verbal)

Situational Awareness in High-Temperature Zones – Environment Conscious Professional Experience

Standard Chartered Bank Kenya

Custody Operations Assistant Manager – Money Markets Nairobi, Kenya Jun 2019 – Oct 2021

Spearheaded automation of time-sensitive manual transactions, reducing process time by 45% with zero error tolerance.

Led team in system troubleshooting, testing, and defect management across multiple operational phases.

Maintained a clean, safe environment while executing accurate reporting and transaction verifications.

Coordinated with cross-functional teams to ensure safety, performance, and compliance across multiple systems.

Standard Chartered Bank Kenya

Custody Operations Supervisor – Corporate Actions

Nairobi, Kenya Jan 2014 – May 2019

Improved safety and accountability by designing control processes to ensure zero tolerance for missed events.

Implemented error-free systems for income repatriation and documentation.

Conducted quality inspections and record verification to support audit-readiness and eliminate compliance gaps.

Standard Chartered Bank Kenya

Custody Services Supervisor – Payments

Nairobi, Kenya Oct 2010 – Dec 2013

Streamlined payment processing by implementing digital workflow and reducing physical/manual hazards.

Reduced task redundancy and ensured traceable outputs via digitization and workflow optimization.

Absa Bank of Kenya

Securities Services Officer – Processing Analyst

Nairobi, Kenya Feb 2002 – Sep 2010

Maintained peak efficiency and team collaboration in high-volume transaction environments.

Recognized for personal output exceeding 120% of daily processing targets. Professional Partnership Services

Training & Capacity Building Manager

Machakos, Kenya Nov 2021 – Present

Trained over 500 individuals in structured settings, reinforcing safety awareness and operational discipline.

Led initiatives on workplace readiness, time management, and hands-on troubleshooting. Education & Certifications

Bachelor of Arts in Education (Mathematics & Economics) Moi University, Eldoret, Kenya

Certifications:

Banking Operations Law & Practice – Kenya Institute of Bankers

Anti-Money Laundering, Sanctions, and Compliance – Standard Chartered E-learning Other Qualifications

Willing and able to relocate for work

Flexible to work rotating shifts (day/night/afternoon)

Fast learner with proven adaptability across sectors

Committed to physical safety, operational standards, and professional conduct Hobbies & Interests

Mentoring youth in safety and discipline

Volunteering for clean-up and road safety campaigns

Hands-on projects and community maintenance