Admin Assistant Personal

Carmen Arendse

083-***-**** ******.********@*****.***

Personal Assistant Administrative Professional Data Capturer Secretary

Professional Summary

Dynamic and results-driven administrative professional with over 20 years of hands-on experience across the corporate and industrial sectors. Recognized for delivering outstanding administrative support, managing high-level executive tasks and ensuring compliance in safety and HR functions. Proven ability to adapt to new environments, leads internal coordination, and provides a reliable backbone for smooth business operations.

Core Competencies

Executive & Team Diary Management

Safety Compliance & Risk Assessment (HIRA, PPE, First Aid)

HR Administration & Document Verification

Event Planning, Travel Management & Committee Coordination

Payroll Prep & Compliance Reporting

Client Service & Front Office Operations

Minute Taking & Meeting Coordination

Education & Certifications

Sparks Estate Senior Secondary School - Matric (1992)

Subjects: English, Afrikaans, Business Economics, Typing, Accounting, Biology

Ezokuphepha Health and Safety (2022)

HIRA: Hazard Identification Risk Assessment

Health & Safety Representative

First Aid – Level 1

Kulisane Academy (2012–2014)

Skills Development Committee (NQF 5)

Managing for Results – Dr. Ray Laferia, PhD

Ten Commandments of Stress Management – Dr. Judy Jaye, PhD

CBM Training (2010)

Key Skills for Secretaries & PAs

Time Management & Event Management

KZN Business Training Centre (2008)

Minute Taking

Professional Experience

Association for Skills Development in South Africa (ASDSA)

Member Liaison / Administrator

July 2024 to March 2025 (Contract)

Acted as the primary point of contact for all member inquiries, providing prompt, accurate responses and ensuring member satisfaction.

Managed member database, keeping records up to date, and removal of non-legacy members, ensuring accuracy of personal details, membership status and renewals.

Assist and co-ordinate member events, meetings, conferences, and social events..

Assist with membership renewals and payments, sending reminders to members and maintaining a clear communication between members and accounts department.

Created and maintained detailed reports on member activity, engagement, and feedback to improve service offerings.

Worked closely with internal teams (e.g., Accounts, Designation liaison, regional committee members) to ensure alignment of member services with organizational goals.

Provided administrative support, including scheduling meetings, and preparing correspondence.

Assisted in on boarding new members, providing them with necessary information and materials to get the most out of their membership.

Resolved member concerns and complaints, escalating critical issues as necessary, and ensuring high levels of member retention and satisfaction.

Ensured compliance with company policies and regulations in all member-related activities and processes.

Match Institute (via Tych Business Solutions)-

HR Administrator

14 to 31 March 2024 (Contract)

Conducted reference checks and verified employee documents.

Communicated with applicants for outstanding documents and assisted HR Officers with related matters.

Golden Ponds Trading 239 (Pty) Ltd

Safety Representative & Administrative Clerk

Sept 2022 – Feb 2024

Enforced health and safety compliance on construction sites through regular audits, toolbox talks, and inspections (tools, PPE, storage, stacking).

Carried out DSTIs and ensured all sub-contractors met regulatory safety standards.

Managed procurement for site materials and PPE supplies.

Handled on-site incident reporting, served as First Aider, and maintained weekly and monthly compliance checklists.

Oversaw site attendance registers, labour allocation for payroll, and reconciled petty cash.

Maintained daily site diary entries, monitored stock movements, and performed ad hoc office duties.

Match Institute (via Tych Business Solutions)

Data Capturer – HR & Grants Departments

Aug 2020 – Oct 2021 (Contract)

Conducted thorough compliance checks on weekly employee timesheets before forwarding to line managers.

Updated internal trackers for resignations, contract terminations, and signed submissions.

Liaised with applicants and HR Officers to ensure timely submission of supporting documentation.

Captured, verified, and submitted payroll data on strict deadlines.

Coordinated HR tasks including reference checks, document validation, and on boarding compliance.

Melron Group

Personal Assistant / Frontline Administrator

Feb 2019 – Oct 2019 (Contract)

Provided high-level executive support including diary management, meeting scheduling, and correspondence preparation.

Coordinated weekly project progress and steering committee meetings, taking minutes and distributing action points.

Managed tracking systems for resource allocation and project documentation.

Served as document controller for Durban-based live projects, ensuring accuracy and accessibility.

Managed fleet vehicle licenses validity and renewals.

Supported reception area and assisted with internal communications.

Jothi Chellan – Attorney at Law

Receptionist

Aug 2018 – Jan 2019

Managed front office reception, handled client intake, phone queries, and message distribution.

Prepared legal correspondence from dictation, managed client invoicing, and maintained office supplies.

Drake International – Various Temp Assignments

Receptionist Roles (SA Inland Logistics, EIS Jacobs, Bay Union)

2016 – 2018

Operated high-volume switchboards, managed 300+ calls daily, and coordinated visitor access.

Conducted document retrieval for Proof of Delivery (PODs), managed courier services, and handled general admin support.

Shoreline Beverages (Cooee)

Personal Assistant to CEO

Apr 2016 – May 2016 (3-week Assignment)

Monitored employee attendance using Jarrison software and compiled executive reports.

Coordinated domestic and international travel, processed Forex, and booked meetings for senior leadership.

Managed CEO’s diary and minutes for key strategic meetings.

Coordinated the drivers’ deliveries and collections daily.

Protea Chemicals KZN – Omnia Group

Sales Administrator

Apr 2014 – Jun 2015

Managed diary scheduling for sales management.

Captured weekly sales visits and Partnership Performance Plans (PPPs).

Collated weekly and monthly sales reports.

Tracked mileage, fuel, repairs, and client entertainment on QlikView.

Updated Sample Request and Non-Conformance Trackers using Achiever system.

Coordinated conferences, events, long-service awards, and internal meetings.

Handled telephonic queries related to BEE certificates, MSDS, COA, etc.

Made travel bookings for sales management and sales reps.

Personal Assistant

Jul 2008 – Mar 2014

Provided full executive PA support to Divisional MD.

Scheduled internal/external meetings, coordinated venues, catering, and travel.

Handled client correspondence, requisitions, and QAD purchase orders.

Organized long-service functions and division-wide events.

Administered HR documentation, staff on boarding, and maintained training records.

Coordinated all in-house training sessions; submitted monthly HR training reports.

Acted as Secretary and active member of the Employment Equity Committee.

Mbatha Walters and Simpson

Secretary

Apr 2001 – Jul 2008

Prepared complex technical reports and proposals (cost reports, estimates, tender correspondence).

Coordinated business operations including leave records, banking, and personal errands for MDs; and assisting the PA with event management and logistics.

Handled document distribution, file organization, server backups, and travel arrangements.

Assisted Senior Quantity Surveyors with admin duties.

Ocean Conference Centre

Conference & Functions Coordinator / Centre Manager

Sep 2000 – Mar 2001

Directed bookings and logistics for corporate and private events.

Managed staff scheduling, vendor coordination, cash flow, and client satisfaction.

Promoted venue offerings through marketing and client outreach.

Adecco Industrial

Branch Consultant

Oct 1998 – Mar 2000

Recruited and placed temp and permanent staff across various sectors, aligning candidates to client job specs.

Conducted interviews, reference checks, and liaised with hiring managers.

Maintained up-to-date records on placements and CVs in the BOMA system.

Magic Moments Florist

Receptionist

Jan 1994 – Apr 1997

Managed client orders in-store and over the phone, performed weekly stock takes.

Assisted with event marketing and coordination for floral displays and corporate promotions.

References

Alicia Durrheim – ASDSA – Accounts Administrator - 079******* ******@***********.**.**

Yolande Toohey – ASDSA – Board Member - 083******* *******@*************.**.**

Veronica Matches – TYCH Business Solutions - 071-***-**** ********@****.**.**

Tyron Kopman – CEO, Melron Group - 083-***-**** *****@***********.**.**

Anisah Mohammed – Gen Manager, Melron Group,071******* ******@***********.**.**

Mrs. Afsana Nundeekasen – Sales Manager, Protea Chemicals KZN - 082-***-****

Mrs. Ntombizonke Lembede – HR Team Leader, Match Institute - 072-***-**** 066-***-****

Contact this candidate