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*Office Associate*
Management
Project Supervision
>Customer Service Expert<
Highly organized and motivated
administrative/clerical Management
professional with experience in supervising and
managing day-to-day operations. Proven ability
to coordinate and oversee projects while
maintaining a strong focus on customer service
and satisfaction. Providing a positive and
professional atmosphere representing your
company with efficiency.
****************@*****.***
Clifford, Indiana
Office Specialist
Microsoft Office
Customer Service
Communication
Mentoring / Leadership
SKILL
2 0 1 2 - 2 0 1 3
2 0 1 5 - 2 0 1 6
Internet Core Computing Certification.
High School Equivalency Diploma
Oakland City University
Oakland City University
Colorado Technical University
Associates Degree
Art of Science In
Business Administration
2020 - 2022 Televerde
2+ Years providing excellent customer service needs in a remote call center setting.
Mentoring Team members
Problem Solving, Tickets Escalated RESPONSE Management, Email Etiquette Proficiency
Customer Service Representative
2022 - 2024 Surge Staffing Internal
.
Key Responsibilities
Provide excellent customer service to clients and temporary associates Perform sales functions and resume searches to fulfill client needs Recruit and interview candidates/Match employee skills to client requirements Develop business leads to retain clientele.
Conduct service and sales calls to enhance customer relationships. Manage Marketing Programs/Support Administrative tasks Train temporary associates/Resolve issues/Proficiency in Microsoft Office Always calm under pressure and team-oriented.!
B i l i n g u a l S t a f f i n g S p e c i a l i s t JasonStockton - ECS
*****.********@*********.***
InboundOperations
C urrent
Managed store Customer relations
Provide proper training Data entry
Assisted associates with employement opportunities Communicated well in both Spanish and English.
Major
Lynn Dole
Century 21 breeden Realators
office Manager
References
EDUCATION EXPERIENCE