Executive Chef Restaurant Manager
Resume:
Anthony Armstrong
Buckeye, AZ *****
**********@************.*******.***
Work Experience
Amazon Delivery Driver
Complete Logistics Solutions, LLc-Phoenix, AZ
July 2022 to Present
Delivering packages of all sorts of sizes over 300 packages a day Executive chef
Red Mountain country club-Mesa, AZ
February 2022 to Present
Executive chef, banquet coordinator, restaurant manager. Coordinate plan and execute all banquet functions. Run Friday night dinners food cost and menu prep, and menu planning with prices. Executive chef/banquet coordinator
Elks lodge phoenix 335-Phoenix, AZ
July 2021 to Present
Executive chef, banquet coordinator, restaurant manager. Coordinate plan and execute all banquet functions. Run Friday night dinners food cost and menu prep, and menu planning with prices Lead Cook/Kitchen Manager
Desert Diamond Casinos & Entertainment-Phoenix, AZ February 2019 to Present
Lead the kitchen when a chef is not present, order, inventory training, coaching, cooking,baking Customer Service Associate II
Cenlar FSB-Tempe, AZ
April 2017 to Present
* communicated information to customers about product quality value and style
* establish new customers accounts including checking, savings, line of credit, and loans
* Maintain confidentiality of bank records and client information
* research and resolve customers issues on personal savings, checking and lines of credit accounts Personal Chef
Midnight Owls
2017 to Present
Have my own catering business called Urban Cuisines and midnight owls with two other partners trying to establish a food truck to run on our own do personal catering for events family friends and clients specialty cakes especially Bachelor's & Bachelorette parties Executive Chef/Kitchen Manager
Park Tavern-Gilbert, AZ
March 2022 to May 2023
Supervisor or Manager with an Effort Toward Preventing a Cancellation DIRECTV
February 2014 to 2017
February 2014 to 2017
• Follow all Tech Service Center policies and procedures with dedicated focus on preventing customer cancels.
• Answer phone promptly and professionally.
• Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and accurately.
• Thoroughly and efficiently gather customer information, assess and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document the interaction in Siebel/RIO.
• Make autonomous decisions to resolve customer issues within the guidelines of company policy.
• Maintain a balance between company policy and customer benefit in decision making.
• Process and evaluate information received, prioritize calls and/or activities and escalate issues accordingly.
• Follow up with technicians or local sites and/or other departments as needed to resolve customer issues; this includes facilitation of technician issues with local supervisor or manager with an effort toward preventing a cancellation.
• Make sure technicians are following procedures correctly; document issues for management.
• Notify technicians of issues with activities (reschedules, cancels, etc) prior to the scheduled arrival time. HMS Host
HMS
August 2012 to 2014
Tournade Chef chef of the line able to take over any duties of cooking staff Operations Manager
Special Security Force
September 2011 to August 2012
Tempera Chef
Roka Akor-Scottsdale, AZ
January 2010 to January 2012
Education
Associate's degree
High school diploma or GED
Skills
• Line cook
kitchen
POS
Cooking
Baking
Customer Service
Ability to follow detailed instructions and procedures. Can quickly adapt to changing situations.
Able to work with minimum supervision.
Physically fit with a lot of stamina and able to spend long hours standing up. Time management
Multi tasking
Wright up in Newtimes Az for my Pumpkin Soup
Perfect Attendance
Quality for average QA score of 96% or better (96.5%)
• Culinary Experience
• Menu Planning
• Labor Cost Analysis
• Catering
• Sanitation
• Customer service
• Cooking
• Banquet Experience
• Profit & Loss
• Food Safety
• Restaurant Management
• Kitchen Management Experience
• Management
• Food Preparation
• Guest Services
• Food Production
• Inventory Control
• Restaurant Experience
• Bartending
• Merchandising
• Microsoft Office
• Recruiting
• Event Planning
• Purchasing
• Delivery Driver Experience
• Host/Hostess
• Cooking
• Restaurant experience
• POS
• Profit & loss
• Hotel experience
• Chef
• Customer service
• Purchasing
• Teaching
• Sales
• Driving
• Communication skills
• Warehouse experience
• Supervising experience
• Front desk
• Hospitality
• Computer skills
Certifications and Licenses
ServSafe
Food Handler Certification
Driver's License
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