Customer Service Medical Records
Resume:
Natashya Jackson
Hospitality/Housekeeping
Stockton, CA 95203
***************@*****.***
Customer Service
Skills/Qualification
• Excellent Customer Service Skills
• Stocked, re-stocked, ordered and received products
• Inventory Control
• Sales
• Cash. Debit, credit transactions, bank deposits
• Able to work independently or as part of a working team
• Reliable and responsible
• Food preparation
• Admitting/Discharging patients
• Scheduling Appointments
• Phlebotomy Certified
• Sanitized public restrooms
• Swept, mopped, trash removal
• Computer literate
• Answered phones
• Filing
• EKG Technician
• Medical Records
• Billing/Coding
• Data Entry
• Self-motivated
• Conflict Resolution
• Quick Learner
• Punctual
. Microsoft Office
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Laundry Attendant
Great Wolf Lodge Hotel - Manteca, CA
June 2021 to Present
Work in laundry dept. Washing/Drying all hotel linen and towels. Arranging the pool towels on carts as well as all the terry towels that are needed in all rooms. Take the cart up to each floors leaving them on the landings for the housekeepers to use to clean and replenish all bedding and towels. Extending sheets that are washed in machines preparing thm for the iron which dries and folds the sheets. Also fold all comforters and blankets. Clean out lint trays for washers and dryers sanitizing machines every 2 hours, sorting dirty linen and towels from in the chute room for washing, stain treating stained linen or towels with chemicals
Housekeeping
Fairfield Inn & Suites - Lodi, CA
April 2021 to June 2021
See resume
Housekeeping
University Plaza Hotel - Stockton, CA
May 2016 to July 2017
I've worked with 2 Hotels Double tree Hilton Located in: San Jose CA. & University Plaza Waterfront Hotel. Located in Stockton CA.
Worked at both of them 2 yrs each.
Sales Associate
Shell Gas Station - San Jose, CA
August 2015 to November 2015
Houseman
Laundry attendant
Housekeeping
Doubletree Hilton - Campbell, CA
January 2014 to July 2015
Medical Records Clerk
San Jose Medical Group - San Jose, CA
2008 to 2010
Medical records clerk responsible for Alpha/numeric filing, sorting all patient overflow paperwork into chart, requesting and picking up the medical record from the Dr. ofc or in file storage if beyond the time to hold the file, delivering all requested medical records charts to the clinic ordered. Medical Unit Clerk
Valley Medical Center Hospital - San Jose, CA
2002 to 2006
Medical Unit Clerk
Kaiser Permanent - San Jose, CA
1999 to 2002
Education
Certificate of Completion in Medical Unit Clerk
Central County Occupational Center (C.C.O.C) - San Jose, CA June 1992 to December 1992
Certificate of Completion in EKG Technician, Lab Assistant, Phlebotomy I.B.T. - Santa Clara, CA
July 1991 to June 1992
High School Diploma
Foothill High School - San Jose, CA
Skills
• Janitorial (6 years)
• Housekeeping Supervisor (4 years)
• Houskeeping (5 years)
• Front Desk (5 years)
• Hospital (10+ years)
• Houseman (5 years)
• CSR (8 years)
• Call Center (8 years)
• Customer Care (4 years)
• Customer Service (5 years)
• Customer Support
• Bilingual
• Word Processing
• Interviewing
• Budgeting
• Typing 35-45wpm (6 years)
• Caregiving
• Data entry
• Typing
• Cashiering
• Groundskeeping
• Cleaning
• Medical Coding
• Computer Literacy
• Phlebotomy
• Medical Billing
• Insurance Verification
• Patient Care (10+ years)
• Medical Records
• Medical Office Experience
• Vital Signs
• ICD-10
• Triage
• CPT Coding
• ICD-9
• EMR Systems
• Anatomy Knowledge
• Clerical Experience
• Medical Scheduling
• Medical Terminology
• Hotel experience
• Experience Administering Injections
• ICD Coding
• Quality Assurance
• Conflict Management
• Basic math
• English
• Microsoft Excel
• Office experience
• Time management
• Continuous improvement
• Managed care
• Microsoft Outlook
• Phone etiquette
• Data collection
• Salesforce
• Property management
• Microsoft Office
• Microsoft Publisher
• Cash handling
• Leadership
• Supervising experience
• Marketing
• Microsoft Word
• Windows
• Guest services
• Food service
• Multi-line phone systems
• HRIS
• Human resources
• POS
• Laundry
• Recruiting
• Hospitality
• Hospice care
• Physiology Knowledge
• Laboratory Experience
• HIPAA
• Microsoft
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• Transcription
• Property leasing
• EHR systems
• Sanitation
• Acute care
• Microsoft Access
• Microsoft Powerpoint
• Microsoft Access
• Writing skills
• ICD-9
• Typing
• Medical records
• Medical terminology
• Customer service
• ICD coding
• Hospital experience
• Quality assurance
• Vital signs
• QuickBooks
• POS
• Laboratory experience
• Guest services
• Property management
• Hotel experience
• Clerical experience
• EMR systems
• Medical coding
• Supervising experience
• Microsoft Access
• Physiology knowledge
• Anatomy knowledge
Certifications and Licenses
EKG Tech, Lab Asst, Phlebotomy
EKG Tech, Lab Asst, Phlebototist
ekg tech lab asst phlebotomy med unit clerk
Assessments
Customer Service Skills — Proficient
June 2018
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Proficient
Customer Focus & Orientation — Familiar
August 2019
Responding to customer situations with sensitivity. Full results: Familiar
Call Center Customer Service — Completed
August 2019
Applying customer service skills in a call center setting. Full results: Completed
Retail Customer Service — Completed
July 2019
Measures a candidate's ability to comprehend and respond appropriately to retail customer needs. Full results: Completed
Administrative Assistant — Completed
July 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Completed
Reliability — Highly Proficient
July 2019
Measures a candidate's tendency to be dependable and come to work. Full results: Highly Proficient
Retail Customer Service — Proficient
April 2019
Measures a candidate's ability to comprehend and respond appropriately to retail customer needs. Full results: Proficient
Written Communication — Completed
March 2019
Measures a candidate's ability to convey written information using proper grammar rules. Full results: Completed
Attention to Detail — Completed
July 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed
Logic & Critical Thinking — Completed
March 2019
Measures a candidate’s ability to use logical approaches when solving problems. Full results: Completed
Cashier Skills — Completed
July 2019
Calculating retail transactions and knowing cash drawer policies and procedures. Full results: Completed
Emotional Competence — Proficient
January 2020
Managing one's own emotions and understanding those of others. Full results: Proficient
Work Style: Reliability — Proficient
October 2020
Tendency to be dependable and come to work
Full results: Proficient
Sales Skills — Completed
August 2019
Using influence and negotiation techniques to engage with and persuade customers. Full results: Completed
Work Style: Conscientiousness — Familiar
July 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Familiar
Retail Customer Service — Completed
October 2020
Comprehending and responding to retail customer needs Full results: Completed
Cashier Skills — Completed
October 2020
Counting cash, processing transactions, following written procedures, and attending to details Full results: Completed
Scheduling — Completed
January 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Completed
Home Health Aide Skills — Completed
October 2020
Providing care to patients in a home setting
Full results: Completed
Work Style: Reliability — Proficient
October 2020
Tendency to be dependable and come to work
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
EKG Tech, Lab Assistant, Phlebectomy
Certificate of completion.
Medical Unit Clerk
Contact this candidate