Customer Service High School
Resume:
A S H L E E AC C H R I S T I A N
English: Fluent
C O N T A C T
UNIVERSITY OF ARIZONA
Bachelor of Business Administration
GPA: 3.8 / 4.0
ALCOVY HIGH SCHOOL
High School Diploma
GPA: 3.0 / 4.0
E D U C A T I O N
S K I L L S
Critical Thinking
Problem Solving
Teamwork
Time Management
Leadership
Effective Communication
Adaptability
L A N G U A G E S
P R O F I L E S U MMARY
Hardworking and detail-oriented individual with diverse experience in customer service, warehouse operations, and billing and coding. Strong organizational skills with the ability to manage multiple tasks and prioritize effectively in fast-paced environments. Proven ability to adapt quickly to new challenges and provide exceptional customer service. WORK E X P E R I E N C E
T & H Store —Covington,GA MARCH 2025 - PRESENT
Gas Station Attendant
Enterprise Data Resources—Conyers,GA FEB 2017 - SEPT 2024 Lead Warehouse Associate
JUN 2015-JAN 2017
Billing and Coding Specialist
Thomas Eye Group—Lithonia, GA
Provided excellent customer service by greeting customers, assisting customers with fuel needs and managing transactions. Swiftly managed cash register operations, processed credit/debit card payments, and balanced drawers with accuracy.
Monitored inventory and restocked products to ensure station remained well- supplied.
Ensured cleanliness and organization of the store by restocking items and maintaining fuel area.
Followed safety protocols, ensuring a safe environment for customers and team members.
Received, organized, and stored inventory, ensuring all goods were accurately delivered.
Picked and packed products for customer orders, ensuring accuracy and timely shipment.
Conducted regular inventory checks and helped identify discrepancies, reducing errors in stock levels.
Collaborated with team members to streamline processes, increasing efficiency. Maintained a clean and organized work environment, adhering to the safety standards and company policy.
Accurately processed medical claims for insurance reimbursement using ICD-10 coding system.
Reviewed patient records and provided proper coding for procedures and treatments.
Communaicted with healthcare providers and insurance companies to resolve claim discrepancies and ensure timely payment.
Managed patient billing inquiries and explained charges, insurance coverage, and billing details clearly and professionally.
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40 Aiken Court Covington, Ga 30016
linkedin.com/in/ashlee-christian-61242a323
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