Cashier/Assistant

JAIRO A DIAZ

Profile

A highly motivated and adaptable professional with a strong background in the oil and roofing industries. With years of experience across multiple companies, I bring a diverse skill set, including hands-on technical expertise, project management, and customer service. Known for my work ethic and ability to collaborate effectively with teams, I am committed to delivering high-quality results and continuously improving my skills.

Objective

Seeking a challenging position in the sales environment and customer service where I can apply my extensive experience and contribute to the success of the organization.

Experience

Sales Rep, Foreman, Shop Mechanic, Adelino Roofing; San Marcos, CA — 2024- present

• Roof Installation & Repair: Assisted in the installation and repair of various types of roofing systems, including shingles, metal, and flat roofs. Ensured all work met industry standards and customer expectations.

• Project Management: Coordinated with my father-in-law, who owns the business, to plan, schedule, and execute roofing projects from start to finish. Managed materials, labor, and time to ensure projects were completed on time and within budget.

• Safety Compliance: Maintained a strong focus on safety, ensuring that all team members followed safety protocols, including the proper use of equipment and fall protection.

• Customer Interaction: Communicated directly with clients to understand their needs, provide estimates, and discuss project progress. Addressed any concerns or issues promptly to maintain high levels of customer satisfaction.

• Team Leadership: Led a small team of roofers, providing guidance and training to less experienced workers. Worked closely with my father-in-law to manage daily operations and solve on-site challenges. 714-***-****

*************@*****.***

1912 Northstar Way San

Marcos, CA 92078

• Maintenance & Inspection: Conducted regular roof inspections to assess damage, wear, and tear, and recommended appropriate repair or replacement solutions.

• Hands-On Experience: Gained extensive hands-on experience in all aspects of roofing, from measuring and cutting materials to applying waterproofing techniques and installing flashing.

Stock Clerk, Main Oil Corp; Santa Ana, CA — 2022-2023

• Inventory Management: Unloaded and organized deliveries, restocking shelves, coolers, and displays with products such as snacks, beverages, and other convenience items. Ensured products were arranged according to store layout and planograms.

• Stock Rotation: Monitored expiration dates and conducted regular stock rotation to ensure the freshest products were available to customers. Removed expired or damaged items from shelves.

• Store Organization: Maintained a clean and organized store environment by tidying shelves, sweeping floors, and keeping storage areas orderly. Assisted in setting up promotional displays and signage.

• Safety & Security: Followed safety protocols during stocking, including proper lifting techniques and securing heavy items. Ensured the store was locked and secured at the end of the shift, monitoring for any suspicious activity.

• Customer Service: Assisted late-night customers with finding products, answering questions, and handling transactions when needed. Provided friendly and efficient service to ensure a positive customer experience.

• Inventory Reporting: Conducted regular inventory checks and reported any discrepancies or low-stock items to management. Assisted with inventory audits as required.

• Shift Collaboration: Worked independently and as part of the overnight team, coordinating with other staff to ensure all stocking tasks were completed before opening hours.

Automotive Detailer, Kapital PetroleumPartners INC; Lake Forest, CA 2021-2023

Exterior Cleaning: Washed and detailed vehicle exteriors using various techniques, including hand washing, power washing, and applying wax or other protective coatings. Ensured vehicles were spotless and streak-free before delivery to customers.

• Interior Detailing: Cleaned and vacuumed vehicle interiors, including seats, carpets, and mats. Wiped down dashboards, windows, and door panels, ensuring that all surfaces were dust-free and polished.

• Customer Service: Greeted customers upon arrival, discussed specific cleaning preferences, and provided information about available car wash packages. Ensured customer satisfaction by delivering high-quality detailing services.

• Quality Control: Conducted final inspections of vehicles to ensure all cleaning and detailing work met company standards. Addressed any areas that required additional attention before handing the vehicle back to the customer.

• Equipment Maintenance: Operated and maintained car wash equipment, including pressure washers, vacuums, and drying machines. Performed routine checks and basic maintenance to ensure all equipment was functioning properly.

• Chemical Handling: Safely handled and applied cleaning chemicals and solutions, following safety guidelines to protect both the vehicle and the environment. Stored chemicals securely and maintained proper inventory levels.

• Time Management: Efficiently managed time to complete detailing tasks within the allotted timeframe, ensuring prompt service for all customers. Coordinated with team members to handle high volumes of vehicles during peak hours

Cashier, Kokda INC; Newport Beach, CA — 2019-2020

• Customer Service: Greeted customers warmly as they entered the store, providing friendly and efficient service throughout their shopping experience. Assisted customers with locating items and answering any questions.

• Transaction Processing: Accurately handled cash, credit, and debit transactions, ensuring all sales were processed correctly. Balanced the cash register at the beginning and end of each shift, reporting any discrepancies to management.

• Product Knowledge: Maintained a strong understanding of the store’s products and promotions to assist customers effectively. Informed customers about current deals and helped with product recommendations.

• Problem Resolution: Addressed and resolved customer issues or complaints promptly and professionally, escalating any unresolved issues to a supervisor as needed.

• Store Maintenance: Kept the checkout area clean and organized, restocked impulse-buy items, and ensured that the front of the store was presentable. Assisted with light cleaning duties around the store as required.

• Compliance: Followed all store policies and procedures, including handling returns and exchanges, verifying customer age for restricted products, and adhering to security protocols.

• Team Collaboration: Worked closely with other team members to ensure a smooth and efficient checkout process, assisting with other tasks during slow periods, such as stocking shelves or organizing displays. Education

Saddleback High School Santa Ana, CA - GED 2020

Skills

• Inventory Management

• Stock Rotation

• Attention to Detail

• Time Management

• Physical Stamina

• Organizational Skills

• Basic Math Skills

• Safety Compliance

• Customer Service

• Cash Handling

• Point of Sale (POS) Operation

• Communication Skills

• Problem-Solving

• Attention to Detail

• Product Knowledge

• Time Management

• Business Development

• Strategic Planning

• Financial Management

• Leadership

• Marketing and Sales

• Networking

• Adaptability

• Risk Management

• Roofing Installation and Repair

• Knowledge of Roofing Materials

• Safety Awareness

• Physical Endurance

• Team Collaboration

• Problem-Solving

• Attention to Detail

• Project Management

References

Available Upon Request.

Contact this candidate