Business Intelligence Analyst

Skills

● Business Analysis/Intelligence

● Data Analysis & Reporting

● Financial Accounting

● Statistical Analysis

● Requirements Elicitation

● SQL

● Power BI

● MicroStrategy

● Information Systems

● Database Management

● Atlassian Tools (Jira, Confluence)

● Project Management

● ETL Tools and Processes

● Workflow Optimization

● Compliance Monitoring

● Dashboard Creation and Visualization

● Risk Assessment and Mitigation

● Stakeholder Collaboration

● Training and Documentation

Development

● Agile Methodology

● Waterfall Methodology

● Report Automation

● Data Validation and Quality Assurance

● Inventory Analysis

● Leadership and Mentorship

● Excellent Communication Skills

EDUCATION

International American University

Masters Degree in Business Administration

Tennessee State University

Bachelor’s Degree in Business Information Systems

CERTIFICATIONS

International Institute of Business Analysis.

Entry Certificate of Business Analysis (ECBA)

MicroStrategy Departmental Analyst

Chukwumaobim Ajagu

Business Intelligence Analyst

I am a results-driven Business Intelligence Analyst with a strong foundation in leveraging data to improve operational workflows, enhance compliance, and drive strategic decision-making. In my experience managing complex reporting processes for over 18,000 stores at Dollar General and leading cross-functional data initiatives at HCA Healthcare, I have consistently delivered measurable results, including reducing reporting errors by 20% and saving $250,000 annually through workflow optimization. I am skilled in SQL, Power BI, ETL tools, and dashboard creation, with a proven ability to mentor teams, streamline processes, and collaborate with stakeholders to address both immediate challenges and long-term goals. I bring a practical approach to problem solving and a commitment to continuous improvement in data-driven environments. Contact Details:

Email: **********@*****.***

Phone number: 615-***-****

EXPERIENCE

HCA Healthcare (Business Intelligence Analyst) Jan 2023 – Present

Designed and implemented data validation workflows, improving reporting accuracy by 15% and reducing error rates across key reporting systems by 20%.

Spearheaded the development of new SQL-based data models, enabling faster reporting capabilities and cutting report delivery times by 30%.

Conducted over 50 "what-if" scenario analyses, helping department heads identify cost-saving opportunities, contributing to a 12% operational cost reduction.

Led mentorship for a team of 5 Data Analysts, improving team productivity by 25% and reducing onboarding time for new hires by 15%.

Collaborated with IT leadership and developers to build three advanced analytics tools, improving data accessibility and usability for over 200 stakeholders.

Responded to an average of 30 user requests per week, reducing Help Desk ticket resolution times by 20% through clear communication and targeted problem-solving.

Supported multiple cross-functional projects, including a financial workflow revamp that saved the department $250,000 annually through enhanced efficiency.

Developed user documentation and facilitated training sessions, increasing end-user adoption rates for new reporting tools by 40%.

Proactively identified program risks and escalated 90% of issues within the first escalation cycle, enabling timely resolution without disrupting project timelines. Dollar General (Data/Operational Analyst) Jan 2022 – Oct 2022

Managed reporting workflows for 18,000 stores, ensuring 98% on-time delivery of compliance updates and operational reports, reducing oversight delays by 20%.

Oversaw compliance for regulatory tasks across 50+ state-specific guidelines, maintaining a 95% compliance rate and avoiding potential penalties.

Utilized ETL tools for inventory analysis, streamlining data processing workflows and improving accuracy by 18%, which contributed to a $1M reduction in inventory discrepancies.

Partnered with store managers and field leaders to expedite overdue tasks, achieving a 95% task completion rate and reducing average completion time by 30%.

Coordinated with the Product Recalls team to ensure 100% completion of store records, enabling the company to meet stringent audit requirements.

Developed monthly safety and training reports for over 1,000 stores, improving compliance rates by 12% and reducing training-related incidents by 8%.

Created detailed dashboards and visual reports for senior leadership, cutting data retrieval times by 25% and improving decision-making speed.

Oversaw alcohol and tobacco violation tracking processes, reducing record-keeping errors by 15% and ensuring timely reporting to state agencies.

Introduced streamlined task assignment workflows, saving the HQ team an estimated 80 hours of manual effort per month.

Supported new store launches by providing readiness reports, helping 20+ stores meet operational requirements within tight deadlines.

Lekki Gardens (Entry Business Analyst) Feb 2020 – Nov 2021

Streamlined financial accounting processes, resulting in a 10% reduction in manual errors and contributing to a 5% revenue growth.

Implemented tools like Power BI and SQL, reducing report generation times by 35% and enhancing data-driven decision-making.

Collaborated with development teams to design a mobile portal, increasing resident engagement by 20%.

Maintained and updated analytics procedures, reducing operational inefficiencies by 15%.

Delivered data-driven recommendations, enabling clients to achieve a 10% improvement in operational performance.

Star Care (Entry Financial Analyst) Mar 2019 – Oct 2019

Prepared financial statements, improving accuracy by 12% and mitigating risks that led to a 7% reduction in unexpected expenses.

Developed and evaluated profit plans, achieving a 7.5% reduction in operational costs.

Managed invoicing processes, ensuring 100% accuracy and timeliness, improving cash flow by 10%.

Analyzed financial data and implemented process changes, saving the company $5,000 in annual costs.

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