Windows Engineer, Systems Administrator

VICTOR ROSS

917-***-**** • **********@*****.*** • Dumont, NJ 07628 • linkedin.com/in/systemsadm/

Systems Engineering professional with extensive experience designing and managing complex IT infrastructure, networking systems, cloud technologies, and automation solutions. Proven ability to lead large projects, assess business needs, design innovative strategies, and ensure their efficient execution. Effective communicator skilled in building teams and engaging with stakeholders on all levels, with strengths in analytical thinking, attention to detail, and time management.

EXPERIENCE

The New York Times 2013 – 2024

EUS Windows Engineer

In my role as an End User Services Windows Engineer at The New York Times, I led the team responsible for managing the end user computing environment, including backend IT, cloud servers, and primary applications in a mixed Windows and Mac environment. Engineered an Intune and MECM infrastructure integrated with Azure, and orchestrated Windows Autopilot deployment to enhance user experience.

Engineered and managed Intune and MECM infrastructure, migrated from Altiris SMP to Microsoft Configuration Manager (MECM), modernizing endpoint management systems for a globally distributed user base.

Packaged and managed software distribution and updates in SCCM and Intune, overseeing the complete application lifecycle from planning and development to deployment and ongoing maintenance.

Created custom collections in SCCM; Monitored software deployment and inventory using WQL and SQL queries.

Managed Microsoft Modern Workplace solutions, including Intune and Microsoft 365.

Implemented Active Directory GPOs along with Intune device, application, and compliance policies.

Streamlined patch management processes consistently achieving a high monthly patch compliance rate.

Created and maintained reference images, task sequences for OS deployment and in-place OS upgrade.

Implemented Autopilot Windows deployment and automated user provisioning to reduce toil and costs.

Developed scripts in PowerShell and VBScript for client device management and deployment automation.

Proactively addressed endpoint security issues with a focus on reducing attack surfaces and sealing potential vulnerabilities.

Provided support to cross-functional teams as an SME for endpoint management, collaborating with management at all levels.

Authored comprehensive manuals and guides to assist engineering teams and support staff with troubleshooting procedures.

Conducted R&D across technologies and platforms, to analyze and recommend infrastructure expansion.

Managed and maintained asset inventory and lifecycle of assets.

The New York Times 2008 – 2013

Systems Administrator

Served as Team Lead for nine cross-functional Analysts responsible for managing Windows and Linux servers integral to critical business applications.

Led team in administering and maintaining a diverse server environment (Windows, Linux).

Managed and maintained Citrix XenApp farm for high reliability and performance.

Optimized data workflows on production servers utilizing PowerShell, VBScript, Python and shell scripts.

Managed user accounts in Active Directory, including access control, security enforcement, and Group Policy Objects (GPOs).

Administered, analyzed, and optimized enterprise systems on various platforms (Windows, Solaris UNIX, Linux, Mac OSX, MS-SQL, Oracle, Citrix, VM Ware, web).

Prior experience includes Systems Administration and Desktop Support Engineer roles.

SKILLS

Tools: MECM, MS Entra ID, Intune, MS365, Windows Autopilot, WSUS, USMT, IIS, ServiceNow, Jira, Sumo Logic, Axonius, JAMF, PrinterLogic, LastPass, VMWare ESXi, Citrix XenApp, Jabber, Wireshark, Nagios, MFA, WHfB, MDT, SQL, PowerShell, VBScript

Concepts: Expertise in Intune and MECM (SCCM), scripting and automation, Group Policy, networking and security, software packaging and deployment, operating systems, Active Directory, troubleshooting and debugging, IT infrastructure management, communications and team leadership.

CERTIFICATIONS

Microsoft 365 Certified: Endpoint Administrator Associate (MCEA MD-102), 07/2024 Microsoft

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