Human Resources/ Customer Service

Summary of Qualifications,

Food Truck Partner, Tillamook, OR May 2020 to July 2023

designed layout, menu, ordered supplies, cooked, served, and cleaned. The truck closed when the partner passed away.

U.S. Census, Tillamook, Columbia, and Hermiston counties, OR July 2020 to October 2020

located people and properties that did not respond or responded incorrectly to the national Census.

Sr. Human Resources Specialist, Tillamook, OR September 2018 to March 2019

processed bi-weekly payroll, Benefits Administration, Employee Relations, Audited Employee files, and HRIS.

Kaiser Permanente, Portland, OR Sept 2016 to March 2017

Payroll compliance gave employees and Supervisors permission to access the appropriate level of the payroll system to enter or approve hours.

Simon Golub and Son's, Seattle, WA Aug. 2015 to Aug. 2016

Employee Relations, Bi-weekly payroll, Benefits administration, re-wrote Employee handbook, helped bank close company due to bankruptcy.

Sr, Benefits Specialist- contract, Bellevue, WA Esterline, Inc. May 2015-Aug 2015

researched for VP of Benefits, Covered Benefits responsibilities while the employee was on leave

HR Generalist- Contract NBBJ Architects, Seattle, WA Oct. 2014-March 2015

Assisted Benefits manager in auditing Employee Benefits and Personnel files. worked with Payroll

Costco Travel, Issaquah, WA Aug 2008-Oct 2013

Book travel for members, land & Cruise reservations. Accept payments, change reservations as requested by members. Resolve problems or issues members have. Using 4 different systems to book travel and to check reservations & details of reservations.

MONEYTREE, INC., Seattle, WA Sept 2007- May 2008

Leaves & Benefits Specialist – Responsible for tracking all leaves for 1500 employees in 5 states, CO, CA, ID, WA NV. Administered Workers Comp for all 5 states, helped audit payroll, and worked with proprietary timekeeping software, and Ceridian.

OAK HARBOR FREIGHT LINES, INC. Auburn, WA March 2006- Sept. 2007

Employee Relations/Payroll – Responsible for working with 7 terminals with over 500 employees, counseling Managers on employment matters, Administer FMLA for the terminals, payroll, HRIS administration, Kronos timekeeping and administration, Background checks, Reconciliation of Benefit account, Benefits administration for non-Union benefits. FSA Accounts, 401k

Comsys/Milgard Windows- Fife,WA - Training, recruiting and job descriptions

HeathFirst Chiropractic- Seattle, WA – Office Manager, opened a new office, resolved patient problems, customer relations.

Manpower/Nintendo – North Bend, WA – Supervise, counsel, Schedule 50-250 temporary employees, New employee orientation, payroll, employee relations and customer relations, Ad hoc reporting for Manpower and Nintendo

Access Staffing/Zetec, Inc.HR Assistant Contract – Issaquah, WA –Maintain HRIS system, New employee correspondence, assisted with recruiting, event planning, and reports for the HR department

Livebridge, Inc. – Milwaukie, OR – coordinated the HRIS conversion from ADP to Ceridian, 5000+ employees, Recruiting, Assisted w/Payroll, Designed training material for Ceridian HRIS system,

Boyd Corporation – Portland, Oregon June 1998 – July 2001

Human Resources Manager

Maintained constant interaction and communication with employees to promote morale and productivity, address and resolve grievances answer benefits questions, and coordinate administrative and other Human Resources functions for an innovative fabricator of plastic, foam, and metal parts for OEMs. Processed division payroll, maintained personnel files, and conducted new employee orientation. Oversaw the screening and interviewing of key replacement personnel.

Coordinated the acquisition, preparation, and management of up to 75 temporary employees working around the clock to complete a crucial four-month project with HP, ensuring workflow, safety, and accurate billing to maximize productivity.

Helped defuse hostile environment created by problem manager, utilizing effective communication skills to rebuild employee morale and trust.

Collaborated with and assisted the Safety Manager concerning training and safety issues by keeping records, reviewing material, aiding in presentations, and participating in the safety committee.

Developed ISO training procedures and records to uphold ISO 9000 certification and compliance.

Revamped attendance policy, ergonomically evaluated workstations, and implemented an Affirmative Action Plan. Investigated EE relations problems and resolved them in a win/win situation without going to court to resolve issues.

Education

Eastern Oregon University La Grande, Oregon

Bachelor of Science, Education

DeVry, Keller Graduate School

Graduate Certificate in Human Resources Management 2016

PHR – Professional Human Resources Certification

Organizations

Member, SHRM, Portland Human Resources Association

Volunteer, Fred Meyer Challenge 1992-2002, Volunteer LPGA as a marshal

Software Programs: Ceridian, ADP HR Perspective, People-Trak, Microsoft Word, Excel, PayChex, Taleo,

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