Material Handler Customer Service

Astrid Moran

Cell: 760-***-****

Email: ******************@*****.***

Summary of Qualifications:

Detail oriented with strong technical skills and the ability to learn concepts quickly; ambitious employee with time management and problem-solving skills, motivated and enthusiastic co-worker who possesses a strong motivation to succeed.

Professional Experience:

Big Lots Distribution Center Apple Valley, CA June 2021 to Oct 2024

Material Handler

Read work orders or receive oral instructions to determine work assignments or material or equipment needs.

Attach identifying tags to containers or mark them with identifying information.

Record numbers of units handled or moved, using daily production sheets or work tickets.

Attach slings, hooks, or other devices to lift cargo and guide loads.

Carry needed tools or supplies from storage or trucks and return them after use.

Pack containers and re-pack damaged containers.

Keep records of out-going orders.

Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.

Stamp, attach, or change price tags on merchandise, referring to price list.

Obtain merchandise from bins or shelves.

Receive and count stock items, and record data manually or on computer.

Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.

Receive, unload, open, unpack, or issue sales floor merchandise.

Pack customer purchases in bags or cartons.

Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas

Fallas Paredes Pico Rivera, CA July 2014 to January 2017

Store Manager

Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.

Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers. Keep records of purchases, sales, and requisitions.

Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

Plan and prepare work schedules and keep records of employees' work schedules and timecards. Assign employees to specific duties. Enforce safety, health, and security rules.

Review inventory and sales records to prepare reports for management and budget departments.

Establish and implement policies, goals, objectives, and procedures for the department.

Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.

Fallas Paredes. Pico Rivera, CA July 2008 to July 2014

Assistant Store Manager

Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.

Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers. Keep records of purchases, sales, and requisitions.

Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

Plan and prepare work schedules and keep records of employees' work schedules and timecards. Assign employees to specific duties. Enforce safety, health, and security rules.

Review inventory and sales records to prepare reports for management and budget departments.

Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.

Compare merchandise invoices to items actually received to ensure that shipments are correct.

Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.

Take inventory or examine merchandise to identify items to be reordered or replenished.

Receive, open, unpack and issue sales floor merchandise. Clean display cases, shelves, and aisles.

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