Medical Assistant Center

PATRICIA CAINES

917-***-****

*************@*****.***

EDUCATION:

Bachelor in Biology: Medgar Evers College City University of New York

Manhattan Technical Institute - EKG, Phlebotomist, and NY-Certified Nursing Assistant Certificates

JOB TITLES:

Patient Care Technician/Phlebotomist, Medical Assistant, Patient Flow Coordinator

DEPARTMENTS: Emergency Room, Operating Room, Vent Unit, Med Surge, Head & Neck, PACU, ICU,CCU, MICU

INSTITUTIONS: Kingsbrook Jewish Medical Center, Harlem Hospital Medical Center/ Rego Park Nursing Rehabilitation/ Brooklyn Hospital.

Integrated Resources/Quest Diagnostics

●Extracting blood from clients through venipuncture or capillary.

●Administering tests and labeling vials for processing.

●Analyzing blood specimens equipment through centrifuges.

●Packaged specimens for transporting.

●Processed drug, urine and breath test.

●Verifying and update insurance information.

●Collected all co-payments and self payments balanced.

●Scheduled and set up appointments.

●Informed PCPs on discharged clients and follow up on clients home status.

●Performed Electrocardiograms (EKG), vitals signs, finger sticks, insulin injections, and pregnancy tests.

●Reported findings to the Nurses or Physicians on clients, change in status.

●Addressed complaints and concerns pertaining to care and social issues.

●Coordinated with doctors, nurses, social workers and all units involved in clients care.

●Expedited admitted clients documents for transport to other units.

●Follow-up on patients' satisfaction on units and addressed any complaints.

●Assisted RN with clients that are intubated, placed on ventilator, Bipap and trach.

●Monitored the tubes for kinks and leakage from passageway

●Checked the vent tube for disconnection and displacement of the track collar.

●Performed suctioning while monitoring breathing levels,

●Assisted with clients care and needs.

●Checked skin for breakdown and discoloration.

●Stacked the operation with equipment and materials for procedures.

●Updated and draped the room for surgeries.

●Transported postoperative clients to PACU.

●Excellent written and verbal communication skills

●Excellent customer service skills

●Organization and time management skills to manage a variety of tasks effectively.

VOLUNTEER WORK:

Work Force Volunteer, St. Vincent Hospital Manhattan, Spring 1996-1997

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