Office Manager Customer Service

Kym Gunn

************@*****.*** AUBURN, GA, US +1-678-***-****

WORK HISTORY

Office Manager (Management) at JC equipment repair March 2018 - January 2025 (7 Years)

Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies.Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance. Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance. Analyze financial activities of establishments or departments and provide input into budget planning and preparation processes. Resolve customer complaints or answer customers questions regarding policies and procedures. Develop or update procedures, policies, or standards. Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff. Keep informed of provisions of labor-management agreements and their effects on departmental operations. Develop work schedules according to budgets and workloads. Implement corporate or departmental policies, procedures, and service standards in conjunction with management. Make recommendations to management concerning such issues as staffing decisions or procedural changes. Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance. Coordinate or perform activities associated with shipping, receiving, distribution, or transportation. Arrange for necessary maintenance or repair work. Compute figures such as balances, totals, or commissions. Plan for or coordinate office services, such as equipment or supply acquisition or organization, disposal of assets, relocation, parking, maintenance, or security services. Monitor inventory levels and requisition or purchase supplies as needed. Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.

Shipping customer service at Outdoor furniture solutions June 2020 - September 2023 (3.5 Years)

EDUCATION

North Georgia tech - High School

Graduated 1996-01-01

General Studies

Northeast Georgia Police academy - None

Graduated 2003-01-01

Vocational

North Georgia Technical College - Associate Degree Graduated 2009-01-01

Criminal Justice Law Enforcement Administration

SKILLS

Customer Service, To complete

Consulting, To complete

Criminal Justice, To complete

Finance, To complete

Financial Management, To complete

Furnishing, To complete

Problem Solving, To complete

Law Enforcement, To complete

Maintenance, To complete

Stock Control, To complete

Transportation Management, To complete

Scheduling, To complete

Administration, To complete

Safety Principles, To complete

LANGUAGES

English, Native/Bilingual

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