Front Desk Customer Service
Resume:
Marie Long
Washington, DC *****
*************@*****.***
To obtain a position that will enables me to use my organizational skills, work ethic, education, and ability to work well with others.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Driver
First Transit - Capitol Heights, MD
August 2022 to Present
Transporting passengers in a safe and reliable manner Assisting passengers boarding using wheelchairs and properly securing their wheelchairs Concierge
Compass Concierge Services - Washington, DC
October 2021 to December 2022
• Greeting guests
• Manage guests complaints
• Manage guests incoming and outgoing mail
• Managing guests request for housekeeping and maintenance
• Overall exceptional customer service
• Patrol building and monitoring cameras
Direct Support Professional
Frontline Community Services Inc - Beltsville, MD
February 2015 to October 2021
Support individuals with developmental disabilities Assist individuals with daily living activities
Attend medical appointments with individuals
Maintain every day documents and records
Home Health Aide
GlobalHealth - Washington, DC
April 2012 to October 2015
Supports patients by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands Bartender
Koffee's lounge - Washington, DC
April 2012 to October 2014
Fix customers drink
Collect customers tab and receive payment
End of night total all of sales from cash register and credit card machine Clean bar and tables
Front Desk Agent
One Washington Circle Hotel - Washington, DC
March 2006 to November 2010
• Greet guests with a welcoming smile and friendly demeanor.
• Perform all guest check-in and check-out procedures.
• Obtain or confirm guest information, assign rooms, activate and distribute keys, etc.
• Collect payment for room charges and other fees
Front Desk Receptionist
Travel Lodge - Washington, DC
February 2000 to December 2004
Check guests in and out
Calculate final bill and receive payments
Direct calls from switchboard
Overall customer service satisfaction
Education
High school or equivalent
Roosevelt High School - Washington, DC
September 1993 to June 1995
High school or equivalent
Skills
• Front Desk (9 years)
• Night Audit (2 years)
• Home Health aide (8 years)
• Direct Support professional (5 years)
• Developmental Disabilities Experience
• Guest Services
• Hotel experience
• Caregiving
• Serving Experience
• Hospitality
Certifications and Licenses
Home Health Aide
May 2010 to Present
CPR Certification
First Aid Certification
Contact this candidate