Executive Administrative Assistant
Resume:
VICTORIA DELILLY
********@*****.***
PROFESSIONAL SUMMARY
Highly organized and detail-oriented Executive Administrative Professional with 7 years of experience supporting executives in dynamic, fast-paced environments. Skilled in managing administrative operations, coordinating complex schedules, and streamlining workflows to enhance efficiency. Recognized for discretion, professionalism, and a commitment to confidentiality. Adept at providing exceptional internal and external customer service while delivering solutions that drive organizational success.
COMPETENCIES
●Client & Stakeholder Relations
●Proficient in Microsoft Office Suite
●Office Technology & Equipment Management
●Event Planning & Coordination
●Administrative support to C level execs.
●Travel & Accommodation Coordination
●Document Preparation & Formatting (Hard Copy & Digital)
●Documents & File Management
EXPERIENCE
MDIC (NESTcc) July 2023 – March 2025
Executive Assistant Arlington, VA
●Supported NESTcc President and executive leadership by liaising with external stakeholders to coordinate meeting logistics, send presentation invitations, and ensure thorough preparation for all engagements.
●Prepared agendas, recorded meeting minutes, and created project-specific documents and presentations.
●Coordinated meetings and events, handling all logistics, including catering, setup, cleanup, and technical/AV support.
●Managed complex calendars and provide high-level scheduling and executive administrative support for five NESTcc executive leaders, ensuring seamless coordination of meetings and events using MS Outlook and Teams.
●Organized logistics for external project meetings, including venue arrangements, calendar management, and preparation of necessary materials.
●Reviewed, proofread, and finalized correspondence and documents with a keen attention to detail and accuracy.
●Maintained strict confidentiality while handling sensitive information with professionalism and discretion.
●Identified and implemented efficiency improvements to enhance administrative workflows and optimize support functions.
●Provided flexible support to NESTcc staff, assisting with various tasks as needed.
●Welcomed and assisted guests, ensuring a professional and hospitable office environment.
●Utilized MS Word, Excel, and PowerPoint to create reports, presentations, and other business documents as required.
Walton Enterprises April 2019 – July 2023
Executive Assistant Washington, DC
●Supported Walton Family Foundation (WFF) People’s Team Director and Chief Financial Officer.
●Managed front desk operations, serving as the first point of contact for over 80 associates and external guests of WFF, WIT, LLC, and Walton Enterprises (WEI), ensuring a professional and welcoming environment.
●Provided comprehensive administrative support to the DC Office Manager, assisting with security, space planning, building maintenance, associate events, and overall office management for two floors.
●Managed conference room reservations for more than 60 associates across 10 meeting spaces, ensuring efficient scheduling and setup.
●Coordinated travel and lodging arrangements for WFF associates at least twice a week, ensuring seamless scheduling and accommodations.
●Processed expense reports for a minimum of three WFF/WEI associates three times a week using Concur, ensuring accuracy and compliance.
●Conducted end-of-day office inspections, identifying maintenance needs, ensuring cleanliness, and preparing for next-day internal and external meetings.
●Developed and maintained an organized filing system for front desk policies and processes, optimizing administrative efficiency.
●Authored, edited, and maintained the front desk operations manual, ensuring clarity and accessibility of standard procedures.
●Supported new hire onboarding, providing an overview of company values, conducting office tours, communicating security protocols, and preparing office supplies for over 80 associates.
●Handled multi-line phone system, directing external inquiries and internal calls efficiently across the WEI ecosystem.
●Authored and distributed clear and succinct email correspondence among WEI entities concerning emergencies, office closures, maintenance updates, associate gatherings, and special visitor visits.
SHRM October 2016 – July 2017
Quality Monitoring Specialist Alexandria, VA
●Delivered performance scores to the management team to support coaching efforts and update staff monthly scorecards.
●Tracked and analyzed data audits, quality monitoring results, training attendance, evaluations, and assessment outcomes to ensure compliance and continuous improvement.
●Led monthly feedback sessions, providing constructive insights to staff and supervisors to enhance performance and productivity.
●Monitored and evaluated email correspondence for all email representatives, ensuring adherence to quality standards and best practices.
●Ensured email communications are structured professionally and meet organizational guidelines.
SAIC August 2013 – January 2014
People Analytics Intern McLean, VA
●Conducted ad hoc and recurring analyses to support key indirect functions, including Communications, IT Services, Finance, Procurement, Contracts, and Ethics.
●Analyzed and managed internal HR data for SAIC employees, providing critical insights to facilitate the company split.
●Processed and evaluated external HR data for temporary employees to ensure seamless integration during the company transition.
●Developed financial reports to assess indirect costs, supporting HR leadership in data-driven decision-making.
●Extracted, transformed, and loaded data into structured tables for client use, optimizing accessibility and reporting accuracy.
EDUCATION
Year Up at Northern Virginia Community College Arlington, VA
Certificate in Information Technology March 2013 – January 2014
University of Maryland - Eastern Shore Princess Anne, MD
Studied Accounting August 2009 – January 2011
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