Pharmacy Technician Computer Systems
Resume:
Che-Von Charleston
**** ******** ***, ******** ** 77583
**********@*****.***
SUMMARY
Certified Pharmacy Technician responsible for prescription order entry, answering incoming calls,
completing outbound calls to/from patients, physicians and pharmacists while ensuring a high level of
customer service and maximizing productivity.
EXPERIENCE
11/17-present OptumRx, Houston, TX
Pharmacy Technician
Process member prescriptions or prior authorizations through various computer systems
ensuring the accuracy of all data and updating as necessary
Navigate across multiple computer systems to respond to questions or to provide specific
medication details/clinical information
Receive incoming calls from members or providers; conduct outgoing calls as needed to
provide follow-up or consultation such as prior authorization requirements, appeals, etc.
Apply benefit plan criteria in making decisions(approvals/denials) or recommendations;
clarify and explain pharmaceutical benefits and procedures
8/16-6/17 Aetna, Houston, TX
Pharmacy Technician
Process member prescriptions or prior authorizations through various computer systems
ensuring the accuracy of all data and updating as necessary
Navigate across multiple computer systems to respond to questions or to provide specific
medication details/clinical information
Receive incoming calls from members or providers; conduct outgoing calls as needed to
provide follow-up or consultation such as prior authorization requirements, appeals, etc.
Apply benefit plan criteria in making decisions(approvals/denials) or recommendations;
clarify and explain pharmaceutical benefits and procedures
10/15-4/16 Xerox, Houston, TX
Pharmacy Technician
Process member prescriptions or prior authorizations through various computer systems
ensuring the accuracy of all data and updating as necessary
Navigate across multiple computer systems to respond to questions or to provide specific
medication details/clinical information
Receive incoming calls from members or providers; conduct outgoing calls as needed to
provide follow-up or consultation such as prior authorization requirements, appeals, etc.
EDUCATIION
1999 Medical Assistant- Diploma
Southern Education Alliance, Houston, TX
2007 Pharmacy Technician
Pharmacy Technician Certification Board
2008 Aseptic Compounding
Valiteq, Houston, TX
2013 Pharmacy Technician
Texas State Board of Pharmacy
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