Pest Control Customer Service

Muaz Ahmad

Phone: 647-***-**** Email: *****************@*****.***

Address: ** **** ****, *******, ** L6A 3E9

PROFESSIONAL SUMMARY

Dedicated Pest Control Technician with a strong background in Environmental Science and hands-on experience in identifying, managing, and preventing pest infestations. Holds a valid Structural Exterminator License with expertise in pest behavior, control methods, and environmental safety protocols. Experienced in client communication, data tracking, and effective problem-solving. Proven ability to deliver efficient pest control services while ensuring compliance with Ontario pest control regulations and safety standards. SKILLS & EXPERTISE

Pest Identification & Control

Integrated Pest Management (IPM)

Safe Use of Pesticides & Chemicals

Environmental & Wildlife Awareness

Client Communication & Customer Service

Data Collection & Reporting

Risk Assessment & Safety Protocols

Proficiency in Microsoft 365, Excel, and Word

Fluent in English, Hindi, Urdu, and Punjabi

CERTIFICATIONS

Structural Exterminator License – MECP, Canada (Oct 2024) Expertise in pest species identification, life cycles, and safe pesticide application. Knowledge of Canadian environmental laws for wildlife protection. Standard First Aid Certification – National CPR Foundation (Oct 2024) Trained in CPR, injury management, and emergency response. Ecology: Ecosystem Dynamics and Conservation – American Museum of Natural History

(May 2023)

WORK EXPERIENCE

Helper to Electricians

Avon Electric Ltd, Vaughan, ON (Nov 2024 – Present) Assisted in troubleshooting electrical systems, developing precision skills valuable for pest inspection tasks.

Supported the installation of wiring, ensuring safe handling of tools and materials. Gained experience in identifying potential hazards, enhancing my awareness for pest control environments.

Student Information Officer & Career Counselor

Nazarat Taleem (Directorate of Education), Chenab Nagar, Rabwah (Sep 2021 – Oct 2022)

Maintained detailed records and data reports, demonstrating organizational skills ideal for tracking pest control treatments.

Guided students in career planning, strengthening interpersonal and customer service skills. Managed schedules and ensured follow-ups, developing attention to detail critical for pest management tasks.

Student Research Assistant

Government College University, Faisalabad (Apr 2020 – Mar 2021) Collected and analyzed data on solid waste management and its impact on ecosystems. Conducted field studies to measure landfill site volumes, improving investigative skills for pest identification.

Volunteer – Community Service

Humanity First Canada & WWF-Pakistan (Feb 2020 – Dec 2020) Distributed essentials during COVID-19, highlighting teamwork and adaptability. Supported logistics and managed supplies during large-scale events, demonstrating strong organizational abilities.

EDUCATION

Master of Business Administration (MBA) – Finance (Expected 2025) GC University, Faisalabad

Bachelor of Science in Environmental Science (CGPA: 3.68) GC University, Faisalabad

MAJOR PROJECTS

Analyzed Soil Decomposition Rates: Studied the impact of chemicals and dyes on soil litter decomposition.

Wastewater Management Plant Model: Designed and presented a model for sustainable wastewater management.

ADDITIONAL INFORMATION

Familiar with Ontario pesticide application regulations and safe pest control techniques. Experienced in handling customer concerns, documenting pest control treatments, and ensuring compliance with safety protocols.

Contact this candidate