Data Entry Specialist

Nancy Minnich

***************@*****.*** 570-***-**** Pine Grove, PA

OVERVIEW

Detail-oriented professional with extensive experience in quality documentation and data entry, seeking to leverage skills in a Remote Data Entry Specialist role. Committed to maintaining accuracy and efficiency in data management.

WORK EXPERIENCE

Quality Documentation & Data Entry Specialist Dutch Valley Food Development

January 2013 - Present • Myerstown

Compiled tracked and updated all relevant quality documentation data records according to defined procedures. Automated processes in numerous errors, greatly streamlining document management and reducing resource requirements. Controlled file security and monitored changes to comply with access and information protection policies. Approached and solved problems with initiative and sound judgement. Successfully documented and managed 12,000 product records, organized spreadsheets containing up to 8,000 entries and attained an accuracy rate of 99.8% in data entries. Offered to assist with additional tasks to keep projects on-task and meet tight deadlines. Implemented strategies that increased data entry accuracy by 75% and shortened the process for data entry by 50%.

Owner/Partner Dutchman Brass LLC

January 2014 - September 2023 • Pine Grove

Approached and solved problems with initiative and sound judgement. Delivered fast and friendly service to handle questions and service issues. Listened to customer requests and specifications and made suggestions to appropriately fulfill needs. Delivered exceptional customer service to bolster strong relationships and build positive experiences. Set pricing structures according to market analytics and emerging trends. Handled all administrative duties to include payables, receivables, collections, credit card payments, layaways, invoices, purchase orders, and inventory.

Store Manager Amerada Hess Corporation

January 2007 - December 2011 • Lancaster

Received and acted on customer feedback to boost return custom rate. Oversaw employee recruiting, onboarding and training on store procedures. Monitored budgets and employed comprehensive loss prevention and inventory management strategies to meet goals. Balanced tills at end of shifts and made daily bank deposits. Lead team by example to maintain focus on performance and achieving targets.

Held employees accountable and to company policies, procedures and service standards. Prepared staff work schedules and assigned specific duties. Managed fuel pumps according to company standards to keep everyone safe from hazards. Increased profit margin by 50% in first year by learning customer needs, displays, sales and suggestions. Maintained financial and administrative controls, accurately tracking funds and keeping records current.

EDUCATION

Taylor Business Institute

Certificate, Diploma : Retail Merchandise Management

NOTABLE SKILLS

Database Monitoring - Work Schedules - Numerous Loss Prevention - File Security -Information Protection - Customer Feedback - JD Edwards - Sound Judgement - Data Entry - Company Policies - Store Procedures - Learning Customer Needs – Remote Work - Inventory Management - Document Management – Microsoft Applications

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