Business Systems Quality Control

TYLER WESLEY FREEMAN

Experience:

Business Systems Consultant Self-Employed Bethlehem, PA February 2019 – Current

• Conducted in-depth data analysis using Tableau, Power BI, and Google Analytics, deriving actionable insights and trends that boosted efficiencies by 20%, optimizing workflow and resource allocation, saving approximately $50,000 annually.

• Facilitated transparent client communication using platforms like Slack, Trello, and Asana, meeting their needs promptly and providing regular updates. This resulted in an impressive 97% satisfaction rate, equivalent to retaining $100,000 worth of annual contracts and fostering enduring client relationships.

• Spearheaded the adoption of CRM systems: Salesforce, SAP, Oracle, and Microsoft Dynamics, along with automation tools like Zapier and Microsoft Power Automate to enhance operational procedures and productivity by 25%, resulting in annual cost savings of $100,000, while fostering a culture of continuous improvement. Biotech Production Supervisor (3rd Shift) Sharp Packaging Solutions Allentown, PA May 2021 – September 2023

• Created a vibrant and enjoyable workplace environment by fostering a culture of fun and positivity, while simultaneously driving efficiency and competitiveness, reflecting my ability to balance a lean approach with employee satisfaction in the marketplace, resulting in a 20% increase in employee retention.

• Ensured adherence to Current Good Manufacturing Practices (cGMP) standards and 5S protocols, maintaining a high level of quality control throughout the production process, thereby contributing to the department's success in meeting targets and objectives, which led to a 10% reduction in defects and rework.

• Successfully managed packaging teams of over 70 associates, overseeing their performance and productivity, while also effectively managing subsequent shift preparation and changeover. This demonstrated strong leadership and management skills, which led to a 15% increase in overall efficiency. Industrial Progress Engineer BF Goodrich Tuscaloosa, AL January 2018 – February 2019

• Implemented process improvement strategies utilizing Lean Six Sigma (LSS), Kaizen, and Total Quality Management (TQM) methodologies, resulting in a 12% increase in efficiency and a 15% reduction in production costs, saving approximately

$200,000 annually.

• Led project management efforts utilizing Agile and Scrum methodologies to ensure timely completion and successful outcomes, delivering projects 25% ahead of schedule and within budget constraints, resulting in cost savings of $150,000 and enhanced client satisfaction.

• Maintained high standards of quality control throughout all stages of tire production, implementing Statistical Process Control (SPC), Failure Mode and Effects Analysis (FMEA), and Root Cause Analysis (RCA) techniques which resulted in a 17% reduction in defects and a 12% decrease in rework, saving approximately $300,000 annually. Corrugated Manufacturing Engineer Georgia-Pacific Mt Olive, IL May 2016 – December 2017

• Implemented lean manufacturing principles utilizing tools: 5S, Kanban, Single-Minute Exchange of Die (SMED), and Value Stream Mapping (VSM) to streamline corrugated production processes and reduce waste by 12%, resulting in significant cost savings of approximately $150,000 annually.

• Led initiatives for process improvement by conducting an in-depth analysis of current practices using Time and Motion Studies and Statistical Process Control (SPC) to identify areas for optimization that led to a 15% increase in throughput and a 10% reduction in production downtime, saving approximately $180,000 annually.

• Utilized root cause analysis techniques Fishbone Diagrams and Pareto Analysis to investigate issues affecting production efficiency, implementing effective solutions that resulted in a 20% decrease in defects and a 25% improvement in overall equipment effectiveness (OEE), saving approximately $200,000 annually. Education:

B.S. Industrial & Systems Engineering Mississippi State University Mississippi State, MS

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