Customer Service Electrical Controls

BRIAN RADKIEWICZ

Sycamore, IL ***************@*****.*** 1-815-***-****

PROFESSIONAL SUMMARY

Experienced Hoist Technician and Department Head with nearly two decades of expertise in hoist maintenance, electrical controls troubleshooting, and rigging management. Proven track record in conducting load testing for safety certification, preparing and tracking safety equipment, and managing inventory to ensure timely fulfillment of show orders. Adept at leading and mentoring teams, coordinating cross-departmental efforts, and resolving conflicts while ensuring compliance with OSHA and ANSI standards. Demonstrates exceptional skills in safety certification documentation, customer service, and maintaining organized, efficient operations to support high-stakes projects.

SKILLS

Hoist Maintenance and Repair Load Testing and Safety Certification Safety Equipment Preparation and Tracking Inventory Management Electrical Controls Troubleshooting and Repair Cable Wiring and Rigging Management Team Leadership and Mentorship Cross-Department Coordination Customer Service and Conflict Resolution OSHA and ANSI Standards Compliance Equipment Order Fulfillment Safety Certification Documentation Advanced Welding (MIG, TIG, MMA) Rigging

EXPERIENCE

Upstaging Inc – Sycamore, IL 2005 – 2024

Hoist Technician 2022 - 2024

Performed maintenance and repairs on hoists, ensuring optimal functionality and safety compliance.

Conducted load testing for safety certification, prepared and tracked safety equipment, and managed inventory to meet deadlines for show orders.

Coordinated the timely fulfillment of equipment orders and maintained detailed records for efficient operations.

Troubleshot and repaired electrical controls, enhancing or replacing wiring as needed to ensure optimal performance and safety.

Managed cable wiring and rigging operations, maintaining organized and efficient setups to support project requirements.

Hoist Department Head 2005 - 2022

Managed a team of three to four technicians, overseeing their work and providing mentorship to ensure high performance and skill development.

Coordinated with various departments and crew chiefs to address and resolve equipment issues, while also facilitating effective customer service and conflict resolution.

Collaborated with the inventory manager to ensure timely purchasing and availability of necessary equipment.

Oversaw the completion of safety certification documents and ensured all department members maintained current certifications, adhering to OSHA and ANSI standards.

Conducted equipment repairs and provided comprehensive support for show operations, ensuring seamless execution and compliance with safety regulations.

EDUCATION

High School Diploma

West Chicago Community High School West Chicago, IL

CERTIFICATIONS

Hoist Technician Certification

Columbus McKinnon Corporation Damascus, VA

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