Data Investigator

TAMIKA THOMAS

DATA INVESTIGATOR

843-***-**** ******.********@*******.*** Darlington SC

SUMMARY

Data Investigator with experience in qualitative and quantitative data analysis, offering technical assistance to deliver impactful insights. Skilled in collecting, organizing, analyzing, interpreting, and visualizing data to develop narratives and support organizational goals. Available to start working immediately. SKILLS

Applied Tools & Skills: Excel, S+R AQuA (proprietary qualitative analytics app), Tableau, Google Sheets, Qualtrics, Survey Monkey, Report Writing, Data Presentation, PowerPoint, Client-Facing Insights, Plain Language Insights, Active Listening, Collaboration, Project Coordination and Management, Research, Monday.com, SharePoint, Typeform, Problem-Solving Willingness to learn (basic proficiency): SPSS, SQL, R, Python, SAS, NVivo EXPERIENCE

Account Manager CSP Insurance Services Florence SC Aug 2024- Present

• Manage a book of 500+ revolving insurance accounts, efficiently aiding clients with policy changes.

• Prioritize communications by balancing Ring Central, Outlook, and client visits. Field Research Site Lead (temporary) Learning Ally Princeton NJ (remote) Jan 2024- May 2024

• Led site operations with Educators and Field Research Specialists to administer the South Carolina Early Literacy Screener to 1,500+ K-3rd grade students for research assessing literacy proficiency.

• Crafted detailed assessment guidelines to enhance accuracy in scoring reporting and data integrity; monitored and adjusted assessment timing at sites.

• Performed data collection, entry, validation, and processing of student scores using Google Sheets and Typeform. Project Manager (temporary) Center for Information and Study on Clinical Research Participation Boston, MA (remote) May 2023 – Aug 2023

• Managed 10 clinical investigations for Sponsors and Contract Research Organizations, critical to developing Phase I investigational new drugs (INDs).

• Oversaw IRB submissions to the WCG IRB for expedited review and approval.

• Tracked project progress using SharePoint, OneNote, and Excel for field recruitment and deliverables.

• Crafted kick-off meeting PowerPoint decks and minutes for communications management.

• Developed screeners, consent forms, moderator guides, patient-friendly protocol decks, and moderated patient advisory boards to deliver actionable insights in PowerPoint decks. Market Research Associate Shapiro Raj (S+R) Chicago, IL (remote) Jan 2022 – Dec 2022

• Provided project support on over 25 national and global research studies for pharmaceutical B2B clients addressing business challenges.

• Oversaw project progress using Monday.com to facilitate communication with project teams, ensure adherence to timelines and deliverables, and identify and mitigate any challenges.

• Designed and developed questionnaires and survey programming to identify behaviors and nuances, prioritizing client objectives.

• Performed comprehensive data analysis and synthesis of research studies, including ethnographies, market mapping and assessment, concept and messaging testing, segmentation, and patient journeys.

• Utilized Recollective, Excel, and the in-house data harmonization tool, S+R AQuA, to extract actionable insights for senior team review.

• Produced detailed PowerPoint report decks that integrated valuable insights to shape effective product messaging and brand positioning strategies.

Health Educator South Carolina Department of Health and Environmental Control (SCDHEC) Florence SC Jan 2017 – Dec 2021

• Led data analysis, implementation, and evaluation of health education and risk reduction strategies for vulnerable populations reaching over 15,000 residents across three counties.

• Utilized secondary health data and conducted primary health data collection, facilitating focus groups and designing and distributing surveys among populations to address consistently low health outcomes in the state to stakeholders.

• Implemented Excel tables and Tableau dashboards to visualize and present data findings, funneling solutions addressing health factors.

Research Associate (temporary) UofSC, Prevention Research Center (PRC) Columbia SC Feb 2016 – Nov 2016

• Led a food access and family food shopper study in Florence County by recruiting 80% of past participants, conducting interviews, and assessing community food perceptions.

• Obtained informed consent and kept accurate records of participant compensation. Research Associate (temporary) UofSC, Center for Applied Research and Evaluation (CARE) Columbia SC May 2015 – Jan 2016

• Developed strategies for Community Health Workers (CHWs) in the LiveWell Kershaw project to create care pathways for uninsured residents, improving health outcomes.

• Analyzed ER usage data in Excel from de-identified hospital records of uninsured residents.

• Designed health questionnaires using Survey Monkey and Qualtrics.

• Coached CHWs on the Plan-Do-Study-Act (PDSA) cycle for continuous quality improvement (CQI).

• Developed and tracked CHW metrics and used the InsightVision Scorecard to present outcomes.

• Enabled a 25% increase in uninsured residents establishing a medical home in 3 months. PROJECTS

Shapiro Raj (S+R) – Data Analysis Sample of Brand Positioning SCDHEC – Data Analysis Sample of Draft Action Plan UofSC, CARE – Data Analysis Sample of CQI

EDUCATION

University of South Carolina Certificate of Graduate Study, Public Health University of Phoenix MBA, Healthcare Management Clemson University BS, Economics

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