Customer Service Data Entry

EDWARD J. COOMBS

*** ****** **** ********, *** York 11239

718-***-**** *********@*****.***

To Whom It May Concern,

Attached please find a copy of my resume for your review and consideration for a position at your company.

I have experience in management, retail, childcare, security, and customer service. I work best under pressure in fast paced environments. Challenges are always welcomed. I have great communication skills and take pride in being extremely organized and detail oriented. I can learn systems and processes, quickly and efficiently, which will enable me to grow and develop new skills. I am a dependable and responsible employee, and a great team-player. If given the opportunity, I am confident that I would be an asset to your company. Thanking you in advance for your courtesy and consideration. Sincerely yours,

Edward J. Coombs

EDWARD J. COOMBS

145 Elmira Loop Brooklyn, New York 11239

718-***-**** *********@*****.***

OBJECTIVE

Highly motivated and proactive individual with outstanding communication, business management and customer service skills seeking to secure a challenging position to expand my learning, knowledge, and skills. EXPERIENCE:

Finance administrator

National Bakery Brooklyn, NY Jan 2025 - Current

Duties included but were not limited to data entry for cargo and inventory reception and disbursement. Accounts payables and receivables. Calculating revenue and ensuring that all money is accounted for and accurate to the penny. Warehouse management and inventory control. Reception duties. Operations Manager

Sav Relocation Services Brooklyn, NY July 2024 – Jan 2025 Duties include managing the Office, Staff and projects (Apartment/building renovations in conjunction with NYCHA). Supply ordering, receiving and delivery. Project planning. Managing complaints and concerns of residents. Attending teams calls for coordinating and renovation planning. Assistant Conductor

New Jersey Transit Newark, New Jersey May 2023 – Nov 2023 Duties included overseeing the safety, comfort and orderly transport of all passengers; providing customer service to passengers as needed; retrieving payments from passengers boarding the train; ensured compliance with FRA Drug and Alcohol policies, and all other NJT policies; maintain outstanding knowledge of direction, safety policies, pricing and total awareness of procedures, and federal compliance regulations. Delivery Team Manager

FedEx Ground - (J. Gibson Trucking) Queens, NY Oct. 2020 – May 2023 Responsibilities included, but were not limited to, being the liaison between corporate and management; maintaining company vehicles; Ensuring sorting and loading packages into trucks efficiently and accurately; Compliance with all D.O.T safety regulations and administrative documentation; Monitoring overtime and driver documentation; completing weekly statistic and ratio reports; SKILLS:

Strong customer service knowledge and background. Strong self-management and multi-tasking skills and a very quick learner. Well versed in finance management, marketing campaigns and fiscal growth. Clientele/customer retention. In-depth knowledge of Information Systems and Modern technology management. Outlook Suite (MS Word, Excel, PowerPoint, etc.). Varying degrees of physical capabilities, lifting and mobility. Extensive Vehicle repair, Maintenance and knowledge of processes related to as such. EDUCATION:

University of Phoenix - Associates in Arts of Information Technology & Desktop Repair 2017 Desktop Repair and Network security Certification 2017 Stellar Career College - Bachelor’s in cyber security and Networking - Current REFERENCES:

To be furnished upon request.