Quality Control Warehouse Associate
Resume:
Matthew Jones
Chicago, IL *****
*********************@***********.***
Professional Summary
Skilled warehouse management professional with 10 years of experience in inventory management, quality control, and shipping logistics. Proven track record of maintaining accurate records and implementing quality control measures. Possesses OSHA certification and expertise in forklift operation, pallet jack, and heavy lifting.
Work Experience
Warehouse Associate
InfoSend, Inc.-Downers Grove, IL
February 2022 to November 2024
• Received, inspected, and documented incoming shipments of products
• Efficiently organized and maintained inventory in accordance with company standards
• Utilized forklifts and other equipment to safely transport materials within the warehouse
• Accurately picked and packed orders for shipment, ensuring proper labeling and documentation
• Collaborated with team members to complete daily tasks in a timely manner
• Performed regular quality checks on products to ensure they met specifications
• Assisted in conducting physical inventory counts to reconcile stock levels
• Maintained a clean and organized work area, promoting safety and efficiency
• Followed all safety protocols and procedures while operating machinery or handling hazardous materials
• Communicated effectively with supervisors regarding any issues or concerns related to inventory or operations
• Achieved an average picking accuracy rate of XX% over the course of XX months
• Processed an average of XX orders per day with minimal errors
• Reduced shipping errors by XX% through improved order verification process
• Trained new warehouse associates on proper procedures for receiving, storing, and shipping products
• Implemented a barcode scanning system that increased order processing speed by XX%
• Collaborated with cross-functional teams to resolve customer inquiries or complaints regarding product availability or delivery status
General Warehouse Support
Talley-Woodridge, IL
June 2019 to August 2021
• Managed and supervised a team of XX stock associates, ensuring efficient and accurate handling of merchandise returns
• Developed and implemented standardized procedures for processing returns, resulting in a XX% reduction in processing time
• Collaborated with cross-functional teams to identify root causes of return trends and implement corrective actions
• Maintained accurate records of returned merchandise, including tracking reasons for return and identifying patterns or quality issues
• Implemented inventory control measures to minimize loss due to damaged or unsellable returned items
• Trained new stock associates on proper handling and documentation procedures for returned merchandise
Raw cooler stocker
Fresh Del Monte-Kankakee, IL
February 2015 to April 2016
• Received and inspected incoming shipments, verifying accuracy of contents and ensuring proper documentation
• Efficiently organized and maintained inventory in the warehouse, utilizing a systematic tracking system
• Collaborated with suppliers to resolve any shipping discrepancies or damaged goods, ensuring timely resolution
• Prepared outgoing shipments by carefully packaging items, labeling packages, and arranging for carrier pickup
• Maintained accurate records of all incoming and outgoing shipments, including tracking numbers and delivery dates
• Implemented quality control measures to ensure that all products met company standards before shipment
• Coordinated with various departments to schedule deliveries and pickups based on production needs
• Managed returns process by processing return authorizations, coordinating pick-ups, and updating inventory accordingly
• Performed regular cycle counts to maintain accurate inventory levels and identify any discrepancies or shortages
Education
Lake land college in OSHA Certification
Lake Land College - Remote
June 2013 to July 2014
Skills
• Pallet Jack
• Forklift
• Quality Control
• Quality Inspection
• Packaging
• Warehouse Experience
• Heavy Lifting
• Order Picking
• Load & Unload
• Materials Handling
• Shipping & Receiving
Certifications and Licenses
OSHA Certification
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