Administrative Assistant Patient Care

Inna Fleyshman

718-***-**** *********@*****.*** MANOR, TX 78653

SUMMARY

Dynamic medical professional with over ten years of experience in the healthcare industry, recognized for leveraging extensive knowledge to enhance team performance and patient care. Proven ability to adapt quickly and learn new systems, contributing to a collaborative work environment that fosters growth for all members. Committed to driving operational excellence and achieving organizational goals while pursuing opportunities for personal advancement.

SKILLS

Data analysis Problem solving

Data collection Administrative support

Microsoft Excel, Microsoft Word Document preparation Coordination Time management

Team collaboration Interpersonal communication

Sensitive material handling Attention to detail Task prioritization Ability to work in a fast-paced environment

EXPERIENCE

Administrative Assistant, Honest Funding, Manor, Texas August 2024-Current

• Coordinating with clients, financial institutions, and internal teams to gather necessary documentation and navigate funding requirements.

• Conducting extensive research to secure funding.

• Completed day-to-day duties accurately and efficiently.

• Provided support and guidance to colleagues to maintain a collaborative work environment.

• Updated and maintained databases with current information. Admissions Coordinator, The Chateau of Brooklyn Rehabilitation and Nursing, Brooklyn, NY December 2021 - August 2024

• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

• Identified needs of customers promptly and efficiently

• Conducted comprehensive research and data analysis to support strategic planning and informed decision - making.

• Worked effectively in team environments to make the workplace more productive.

• Prioritized and organized tasks to efficiently accomplish service goals.

• Completed day-to-day duties accurately and efficiently.

• Worked with cross-functional teams to achieve goals.

• Operated equipment and machinery according to safety guidelines.

• Provided excellent service and attention to customers when face-to-face or through phone conversations. •

• Review Patient Review Instruments (PRI), Screen and all supporting clinical documentation for admission process

• Verification of payer sources such as Medicare, Medicare HMO, and commercial insurances.

• Obtain authorizations for managed care organizations, as needed.

• Excellent communication and marketing skills.

• Give a tour of the facility to families that are looking for placement for their loved ones. Admissions Coordinator, Seacrest Nursing and Rehabilitation Center, Brooklyn, NY February 2019- December 2021

• Identified needs of customers promptly and efficiently.

• Provided excellent service and attention to customers when face-to-face or through phone conversations.

• Worked effectively in team environments to make the workplace more productive.

• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

• Operated equipment and machinery according to safety guidelines.

• Worked with cross-functional teams to achieve goals.

• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

• Approached customers and engaged in conversation through use of effective interpersonal and people skills.

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

• Assisted with customer requests and answered questions to improve satisfaction.

• Completed day-to-day duties accurately and efficiently.

• Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

• Updated and maintained databases with current information.

• Review Patient Review Instruments (PRI), screen, and all supporting clinical documentation for the admission process.

• Communicate with hospital social workers and case management for appropriate transfer.

• Verification of payer sources such as Medicare, Medicare HMO, and commercial insurances.

• Obtain authorizations for managed care organizations, as needed.

• Excellent communication and marketing skills.

• Give a tour of the facility to families that are looking for placement for their loved ones. Bookkeeper/Medical Biller, Modern Dentistry, Brooklyn, NY January 2016- June 2018

• Documented transaction details to track and manage financial data.

• Prepared financial statements, including balance sheets and income statements, for review by management.

• Reconciled computer reports with manually maintained ledgers.

• Implemented program to create daily spreadsheets and streamline financial reporting.

• Resolved billing discrepancies with vendors or customers promptly.

• Generated invoices for clients and tracked payments received from customers.

• Checked postings and documents for correctness, accuracy and proper coding.

• Handled accounts payable and receivable, including invoicing and payment processing.

• Completed and submitted tax forms and returns, workers' comp forms and pension contribution documentation.

• Billed No Fault and Workers' Compensation Board.

• Complete all necessary C4 forms, obtained, and billed prior authorizations.

• Submitted bills to the appropriate carrier.

• Adhered to HIPAA laws.

• Followed up on bills that were over 45 days, including collections. Senior Administrative Assistant, Millennium Ambulatory Surgery Center, Brooklyn, NY July 2012-Dec 2015

• Created spreadsheets in Microsoft Excel for record-keeping and reporting.

• Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.

• Operated a variety of machinery and tools safely and efficiently.

• Provided support and guidance to colleagues to maintain a collaborative work environment.

• Exceeded customer satisfaction by finding creative solutions to problems

• Identified needs of customers promptly and efficiently.

• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

• Managed inventory and supplies to ensure materials were available when needed.

• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

• Updated and maintained databases with current information.

• Organized and maintained detailed office filing systems.

• Maintained confidential information regarding employees, customers, and business operations.

• Monitored emails sent to general mailbox accounts for appropriate routing.

• Ensured proper handling of sensitive materials by following established policies.

• Kept office equipment functional and supplies well-stocked to promote efficient operations.

• Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.

• Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.

• Answered incoming calls from clients and vendors in a professional manner.

• Directed customer inquiries to appropriate department personnel.

• Worked with various Specialists such as in Orthopedist, GYN, Podiatrist, Urologist and Anesthesiologist

• Followed up on billing inquires (Collections)

EDUCATION AND TRAINING CERTIFICATES

High School Diploma Equivalent Medical Coding and Billing Certificate Program at CUNY Kingsborough Community College

LANGUAGES

Russian

REFERENCES

Available upon request

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