Customer Service Package Handler
Resume:
Timothy Mitchell
Kansas City, MO *****
******************@*****.***
Professional Summary
Efficient handyman with 25 years of experience in various roles, including grounds keeping, maintenance, and construction. Proficient in a range of skills, including landscaping, electrical experience, plumbing, and automotive repair. Proven ability to work independently and collaboratively, with a strong focus on customer service and attention to detail.
Authorized to work in the US for any employer
Work Experience
Worked sided jobs self employed handyman
None-Kansas City, MO
November 2019 to March 2024
• Utilized problem-solving skills to identify root causes of issues encountered during repairs or maintenance tasks
• Provided excellent customer service by effectively communicating project progress and addressing client questions or concerns
• Responded promptly to service requests from clients and addressed any concerns or issues in a professional manner
• Collaborated with clients to understand their needs and provided recommendations for home improvement projects
Package Handler
FedEx Ground-Kansas City, MO
January 2018 to October 2019
• loading and sorting packages/ loaded trucks/ tram car operator
• Efficiently loaded and unloaded merchandise from trucks, ensuring accurate counts and proper handling
• Collaborated with team members to prioritize tasks and meet daily loading/unloading goals
• Maintained a clean and organized work area, following safety protocols at all times
• Demonstrated attention to detail by inspecting incoming/outgoing shipments for damage or discrepancies
Machine Operator/Welder
Tenneco-Kansas City, MO
February 2016 to March 2017
• Air leak testing machine for exhaust systems. Implemented safety protocols and followed all company policies to maintain a safe working environment
• Ensured that products met quality standards by conducting regular inspections using measuring tools such as calipers or micrometers
• Optimized machine settings based on product requirements to achieve desired results efficiently
• Troubleshot mechanical issues by analyzing symptoms, diagnosing root causes, and implementing appropriate solutions
• Maintained inventory levels of raw materials or supplies required for machine operation Auto Body Prepper
JRs auto body-Gladstone, MO
March 2009 to April 2015
• Prepared vehicle surfaces for painting by cleaning, sanding, and masking areas to be painted
• Collaborated with auto body technicians to identify any necessary repairs or modifications prior to painting process
• Sanded and buffed painted surfaces for a smooth finish and seamless appearance
• Precisely masked off areas not intended for painting using tape, paper, plastic sheets, etc Shipping and Receiving Clerk
Musician's Friend-Kansas City, MO
July 2004 to February 2009
picked and packed orders for shipping, unloaded trucks keeping count and inspecting products
• Managed returns process by processing return authorizations, coordinating pick-ups, and updating inventory accordingly
• Trained new employees on proper handling of materials, safety protocols, and efficient use of equipment/tools
• Collaborated with cross-functional teams (e.g., purchasing department) to optimize supply chain operations
• Maintained cleanliness and organization within the warehouse area at all times Groundskeeper, housekeeper, Maintenance Tech
Maxus Properties LLC-Kansas City, MO
October 2000 to February 2004
• Operated and maintained various landscaping equipment including lawn mowers, trimmers, blowers, and power tools
• Planted flowers, shrubs, trees, and other vegetation according to landscape plans to enhance the overall aesthetic appeal.
• Responded promptly to work orders or requests from management regarding specific maintenance needs on the property
• Performed regular inspections of grounds for potential hazards or damage that may require immediate attention
• Participated in training sessions on new techniques related to grounds keeping practices for continuous professional development
• Implemented sustainable practices such as composting organic waste materials for use in garden beds
• Recommended improvements in landscape design based on knowledge of horticulture principles
• Maintained a clean and organized storage area for tools, equipment, and supplies
• Provided guidance and training to new grounds keeping team members on proper techniques and procedures
Remodeling Crew
The vineyards condominiums-Blue Springs, MO
April 1998 to October 2000
• Repaired or replaced damaged structures or components such as drywall, doors, windows, or roofing materials
• Ensured compliance with building codes and regulations during all remodeling activities
• Maintained a high level of craftsmanship in all remodeling tasks, ensuring client satisfaction Volunteer
Lakeside Nature Center-Kansas City, MO
March 1996 to September 2000
Rehabilitation of Missouri wildlife volunteer
Education
HSE in high school
Winnetonka High School - Kansas City, MO
1994 to 1998
Graduated in 2016 with HSE through maple woods community College Skills
• Landscaping (4 years)
• Handyman (10+ years)
• Electrical Experience (2 years)
• Utility locating
• Oil Change
• Groundskeeping (2 years)
• Lawn Care
• Drywall
• Facilities Maintenance
• Automotive Repair
• Maintenance (2 years)
• Packaging (1 year)
• Welding
• Freight (5 years)
• Brake Repair
• Equipment Repair (10+ years)
• Remodeling
• Volunteer at lakeside nature center (5 years)
• Mechanical Knowledge (10+ years)
Certifications and Licenses
Basic line property inspector
November 2024 to Present
Certified to inspect properties for insurance claims.
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