Customer Service Patient Care
Resume:
Gloria E. Tigner
Houston, TX *****
*********@*****.***
Skills
● Customer service
● Spanish-Intermediate
● Clinical Skills: Mobility support, vital signs, medication administration, injections, quick decision making in patient care settings, collaboration with nurses, patients and families, ADL’s, foley catheters/catheter care, bathing, patient hygiene, phlebotomy, EKG/ECG monitoring, wound care, infection control procedures, specimen collections, patient mobility and transfer, Glucose reading.
● Strong communication, team collaboration, multitasking in fast-paced environment, compassion and empathy, attention to detail, time management, cultural sensitivity, and time management.
Experience
08/2020-01/2024
Marshall’s/Homegood’s - Cashier
● Cashier/Money Handling
● Stocking
● Opening credit cards
01/2024- Present
Nursing Student - Clinical Rotations
● Clinical Rotation at HCA, Memorial Hermann Cypress, Veterans Affairs Medical Center
● Assisted patients with bathing, dressing, mobility support, and ADLs to ensure comfort and safety.
● Administered medications as directed, following dosage guidelines and patient safety protocols. Performed injections and wound care under supervision, using sterile techniques.
● Monitored and documented patient vital signs, glucose, changes in conditions, and reported to nursing staff. Collaborated with registered nurses and healthcare professionals to execute patient-centered care plans.
Education
Class of 2021
Kinder High School for Performing Visual Arts - Acoustic Guitar
● High school Diploma
● GPA: 3.5
2
08/2021- Present
Prairie View A&M University - BSN in Nursing, minor in Psychology
● Dean’s Honors 2022, 2023, 2024
● Honor roll 2024
Certification
● CPR certification- American Heart Association exp: 12/2025
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