Customer Service High School

Mr. Guadalupe Cervantes

**** **.******** *** 415-***-****

Ceres Ca. 95307 *************@***.***

Objective:

Seeking a position where I can contribute to the success of your company by utilizing experience in management environment, equipment usage, and customer service. QUALIFICATIONS:

ü Computer literate

ü Team oriented, enthusiastic, and self motivated

ü Excellent listening, written and verbal communication skills

EDUCATION:

South San Francisco High School

So. San Francisco Ca 94080

U.S. Army

Fort Knox, Kentucky

ü Knowledgeable in business management & sales strategies. ü Complaint handling

ü Customer/vendor relations

ü Team building & leadership

Contractors State License School

So. San Francisco Ca 94080

Certificates and License:

High School Certificate 6/1977

U.S. Army Track vehicle mechanic / Wheel troubleshooting Certificate 9/1978 U.S Army 1st 37th Amor Battalion, West Germany 06/19/1980 Contractor’s License from the state of California 6/2003 Work Experience

Amazon Tracy CA OAK-4

Start Date: 03/29/2020 – Current

Sorter/Inductor, Conveyor assembly line production work SAN FRANCISCO COMMERCAL BUILDERS San Francisco, CA Superintendent March 2015 – January 2020

- Dump Truck Driver, forklift driver, GLJ loader, scissor lift, rough carpentry, drywall, construct-dismantle scaffolding, jackhammer, concrete patching,

concrete demolition, concrete saw-cutting,

coring, epoxy, supervising worker and

construction sites.

Tear-N-It Up Demolition

Castro Valley, CA

President CEO August 2003 – Present

- Demonstrated ability to perform standardized work process and defined work instructions.

- Understands and ensures adherence to required

procedures and processes.

- Acts as a consultant to other production/engineering groups on quality issues.

- Use of tools that may produce vibration during use

- Use of complex tooling that requires specialized training

- Wearing Personal Protective Equipment: safety glasses, vests, shoes, hard hats

- Physical work including but not limited to pushing, pulling, gripping, twisting, reaching, etc.

- Working in a manufacturing environment

- Ability to follow a required specific sequence of steps in a process repetitively for an extended period of time

- Ability to understand codes used to make decisions

- Ability to detect abnormalities in the process using visual, touch, or auditory senses

- Ability to adjust to immediate process change due to process/shop improvement

-

Demo Inc. San Francisco, CA

Foreman/Estimator September 1994 – September 2007

- Assure that service to all customers is provided in a professional, cheerful and knowledgeable manner.

- Responsible to assure that all customer complaints are handled in a satisfactory and professional manner.

- Responsible to assure that store is opened and closed according to times established by the Company.

- Establish and assign work schedules for all Inside Sales Personnel.

- Assure daily receipts are deposited according to Company policy.

- Accurately complete and process cash or charge

transactions without supervision or guidance

- Approve all stock orders and vendor purchase orders.

- Comply with all Company rules, regulations, policies and procedures.

BCCI San Francisco, CA

Labor Superintendent December 1991 – September 1995

- Supervised all subcontractors at various job sites.

- Served as first point of contact for vendors and subcontractors.

- Implement planned projects.

- Maintained clean jobsites.

- Ensured all workers were safety compliant.

Seagrum & Son’s South San Francisco, Ca

Bottler Loader & Palletizer Noverber 1981 – August 1987 Loaded bottles onto the conveyor belt.

Ran a Pallettizing mechine

Contact this candidate