Office Manager Project Management

Lisa Madison

860-***-**** • **************@***.***

Amston, CT 06231

Revenue Growth Process Improvement Strategic Operations

Controller / Office Manager / AUDI gm fixed operations

Driving growth, transformation and agility through dynamic leadership, cross-functional engagement, proactive planning and effective execution.

Performance-driven, multi-faceted, results-oriented accounting professional with a proven track record of organizing business operations, streamlining organizational revenue and facilitating senior decision making. Consistently leverages strong project management, financial reporting, compliance monitoring, auditing and operations analysis expertise to successfully enable an immediate and sustainable boost to bottom-line growth. Outstanding leadership, communication and interpersonal skills combined with a highly driven and collaborative mindset. Background of managing end-to-end project cycles, mentoring staff of all levels and proactively implementing process improvements with a high success rate.

Business Operations Analysis

Negotiations & Settlements

Process Analysis & Systems Optimization

Team Leadership & Development

Cross-Functional Collaboration

Innovation Driver & Problem Solver

Relationship & Partnership Building

Workflow & Process Improvement

Project Management & Oversight

Top-Tier Communicator & Visionary

Auditing, Budgeting & Compliance

Financial & Regulatory Reporting

PROFESSIONAL EXPERIENCE

Porsche Audi of Wallingford • 2018 to Present

Luxury dealership and the most profitable store out of 9 total franchises, averaging over 80 cars per month.

Controller / Audi General Manager

Oversee the organization’s daily accounting operations, including the accounting, payroll, accounts payable and accounts receivable functions. Manage, supervise and train accounting staff and guide the company’s strategic financial decisions. Manage the firm’s day-to-day fiscal activities, including cash postings, deposits, postings of deals, payroll, HR, inventories, compliance, incentives, work papers, reconciliations, taxes, bank accounts, cash flows and financial statement preparation. Draft detailed expense analysis reports and communicate to department managers. Serve as backup Finance and Insurance Manager as required. Review reconciliations for other stores within the same dealer group.

Manage 4 direct reports, supervising to ensure consistency of performance, accuracy and accountability.

Instituted a streamlined daily banking process that effectively processed 18 months of backlogged bank reconciliations.

Implemented an efficient online cash receipting initiative that organized A/R, and customer deposit schedules seamlessly.

Winner of the Porsche Certificate of Achievement in 2018, 2019 and 2020 in recognition of outstanding contributions to financial timeliness, efficiency and accuracy.

Winner of the GM Certificate of Achievement received in 1990 to 2005 in recognition of exceptional financial performance.

Controller • Scranton Motors Scranton Power Sports Scranton Chevrolet of Norwich • 2016 to 2018

Served as Corporate Controller for three stores, managing a dedicated team to instill accounting best practices, streamline financial performance and supervise the organization's daily accounting operations. Handled all daily cash postings, deposits, postings of deals, accounts receivable, accounts payable, payroll, HR, tile work, work in process, inventories, compliance, incentive submissions, bank accounts, cash flows, budgets and forecasting. Prepared financial statements, trained accounting staff and drafted expense analysis reports.

Undertook comprehensive restructuring, rehiring and rebuilding from the ground up to set the framework for efficient, consistent and timely financial performance across the board.

Office Manager • Premier Subaru Kia Branford CT • 2015 to 2016

Undertook operational accounting duties and directed accounting staff. Maintained firm’s accounting and payroll records, recorded daily business transactions and advised management on accounting principles, practices and procedures. Undertook regular budgeting, forecasting and financial report writing responsibilities. Managed payroll, oversaw account receivables and account payables, conducted bank reconciliations, and responded to staff inquiries and concerns.

Sales Associate Finance & Insurance Manager • Sun Harbor Motors Inc. • 2010 to 2012

Ran credit applications and obtained financing for clients on all non-cash transactions. Completed legal paperwork for all vehicle sales and sold insurance products concurrently. Managed daily accounting operations, including accounts receivable, accounts payable, deposits, bank reconciliations, reserve account reconciliations, schedules, posted deals and sales tax. Assisted clients with their purchase throughout the sales cycle, providing support as needed.

Rapidly promoted from Associate to Finance and Insurance Manager in recognition of outstanding job performance.

Controller • Brown-Daub Buick Pontiac Chevrolet • 2001 to 2006

Managed LAN Networks and all other dealership software and hardware.

Ensured that all aspects of the firm's finances are analyzed, interpreted and documented properly.

Supervise accounting, payroll, tax, HR and financial functions to ensure that books are in order, expenses are paid, and any money owed to the company is collected.

Controller Systems Administrator • Hometown Auto Retail Muller Chevrolet Muller Toyota 1992-2001

Managed LAN Networks and all other dealership software and hardware.

Reported, analyzed and controlled the company’s financial condition, providing guidance and oversight in day-to-day management of financial and accounting activities.

Protected company assets, reduced risk, managed inventories, controlled expenses and increased cash flow. Assisted the HR function as required.

Improved productivity and efficiency by developing strong operating procedures and systems.

Identified, avoided or troubleshot potential impediments to organizational growth and profitability.

Clearly defined and implemented internal controls to eliminate theft, fraud, mismanagement and waste.

Interpreted laws and implemented procedures to ensure consistent compliance.

OTHER ROLES

Office Manager • Gengras Chrysler Jeep Dodge Ram • 2015

Office Manager • Putnam Ford Inc. • 2013 to 2015

Sales Associate • Wile Hyundai • 2012 to 2013

Bookkeeper • Marykay Independent Sales Consultant • 2008 to 2010

Collision Administration estimates billings • Star Pontiac • 2008

EDUCATION

Penn State University – Accounting Coursework

Northampton Community College – Computer Science Coursework

“Lisa’s interaction with all employees of the dealership was always professional and friendly. Her accounting knowledge and experience is of the highest level. She always made sure GAAP and state and federal guidelines were followed. Lisa also had the ability to clearly explain high level accounting to a non-accountant in a way they could understand to perform their job. Her software and technical skills were by far above average. Lisa was highly respected by her fellow management team as well as all other employees within the dealership.” – Raymond W.

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