Customer Service Accounts Payable Data Entry
Resume:
Kimberly Simpsen
Maryville, TN *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Student Services
Edfinancial Services-Remote
October 2023 to Present
I verify eligibility for student federal loans, updating enrollment activity. Keeping up with Federal Government guidelines, and IDR programs.
Purchasing Clerk
Friedman's Appliances-Knoxville, TN
March 2022 to June 2023
Started in Accounting doing A/P and A/R, invoicing, scanning documents, sending statements. In July 2022 they had me go to the Warranty Dept entering warranty claims. Checking on the payments daily. Updated spreadsheet to keep track of purchasing service parts and warranty claims Dispatcher/Customer Service
Solar Titan USA LLC-Knoxville, TN
August 2021 to February 2022
Dispatch service trucks for Solar Repairs
Kept service calendar of trucks schedules
Worked with complaints of customers on their Solar Installation Claims Processor
BCforward-Maryville, TN
October 2020 to August 2021
Process Medical Claims
Representative
JM Industrial Supply-Pekin, IL
January 2000 to June 2020
Accounts Payable
• Entered all payables and printed out checks for suppliers. Also kept a spreadsheet on the payables going out and dated.
• Accounts Receivables
• Entered checks for invoices owed to JM and kept track of past due invoices. Sent monthly statements to customers and called on all past due invoices.
• Sales and User Tax preparation
• Ran report for Sales tax owed to ODOR completed ST-1 documentation for the IDOR.
• Inventory
• Ran reports and did physical counts on all items that were in stock and entered the difference (if any) into the computer.
• Entering / Tracking Orders
• Received orders from customers and entered them. Kept track of shipping dates and updated orders. For Caterpillar orders that I receive. I receive them through the EDI system and I send ASN notifications to Caterpillar of their shipments that are arriving. I keep in close contact with the suppliers of the material to make sure that they are on time.
• Arranging for shipments to be picked up
• After placing orders with suppliers, I arranged for truck to go in and pick up to deliver to customer
• Handling Customer Complaints
• Ordering and keeping track of Office Supplies
• Reconciled bank statements monthly
• Run and managed compliance documentation needed
• Compliance documentations such as NAFTA's, Reach/Rohls, Conflict Minerals, and supplied compliance forms to customers that required them.
• SDS Sheets
• Kept track of all Safety Data Sheets for all Hazardous material we kept in stock. Kept spreadsheet with requirement dates and what material was hazardous and the material that made it hazardous. Also kept log on all expiration dates of material we kept in stock.
• Data Entry
• Answered multiple line phone system
• AEI/Lusk Shipping
• Downtown Peoria
• Cefcu Building
Customer Service Representative
AEI-Lusk Shipping-Peoria, IL
September 1993 to January 2000
Cleared Import Shipments of Tractors for Caterpillar as they came in from overseas Caterpillar facilities
● Supplied necessary documentation need to clear Tractor shipments through Customs to delivery to customers
● Arrange for pickups for trucks to go into different Port of Entry to pick up tractors and track delivery
● Prepared documentation to pay any and all custom fees for shipments that arrived at Port of Entry.
● Data Entry
● Answering Phones
Education
High school diploma
Peoria Heights High School - Peoria Heights, IL
August 1979 to June 1982
Skills
• Financial Report Writing
• Microsoft Word (10+ years)
• Compliance Management
• Accounting
• EDI
• Dispateching (4 years)
• Clerical experience
• Bank Reconciliation
• Database
• Office Management
• Reliability
• General Ledger Reconciliation
• Customer service
• Administration
• Microsoft Office
• Typing (10+ years)
• Order entry
• Auditing
• Flexibility
• Team Work
• Some MS Excel Knowledge-I used excel spreadsheets to keep track of orders to be able to supply information of tracking and lead times for my customers.
• Office experience (10+ years)
• QuickBooks
• Purchasing
• Strong Teamwork
• Strong Customer Service Background
• Typing
• Financial Statement Preparation
• Accounts receivable
• Front desk (10+ years)
• Problem-solving
• Accounts Payable
• Accounts Receivable
• Pricing
• Microsoft Excel
• Front Desk Reception
• Time management
• Some MS Work Knowledge
• Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines. Very organized and detailed oriented. Able to manage projects, and meet deadlines. #readytowork Authorized to work in the US for any employer
• Administrative experience
• Shipping / Receiving
• Tax Experience
• Bookkeeping
• Order Entry
• Accounts payable
• Windows
• Data entry
• Strong Organization skills
• Journal Entries
• English
• Account Reconciliation
• Reports
Certifications and Licenses
Driver's License
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