Customer Service Auto Parts

LP

LISA PAGEL

****.*********@*****.*** 208-***-**** Twin Falls, ID 83301 WWW: Bold Profile

Dynamic professional with a proven track record at NAPA Auto Parts, excelling in customer service and problem-solving. Recognized for enhancing client satisfaction through effective communication and creative solutions. Skilled in inventory management and time management, consistently delivering results in fast-paced environments while maintaining calm under pressure.

Customer service

Problem solving

Inventory management

Time management

Data entry

Equipment operation

Task prioritization

Clerical support

Recordkeeping

Calm under pressure

Client transport

Verbal communication

NAPA Auto Parts Twin Falls, ID

Napa Auto Parts

04/2023 - Current

Exceeded customer satisfaction by finding creative solutions to problems. Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Completed day-to-day duties accurately and efficiently. Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Assisted with customer requests and answered questions to improve satisfaction.

Presented order bills and collected payments for deliveries. Recognized by management for providing exceptional customer service. Dept of Health & Human Services

Clatskanie, OR

Personal Support Worker

04/2005 - 02/2022

Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges. Transported patients to medical, dental and personal care appointments. Collected and recorded patients' blood pressure, pulse, and respirations

(TPRs) to evaluate and note basic health status.

Drove clients to doctors' appointments and social outings. Made beds, swept floors and sanitized surfaces to support activities of daily living.

Provided companionship to isolated or lonely clients by engaging in conversation and accompanying them on outings.

Maintained detailed records of services performed on clients. Responded promptly to emergency situations involving clients' safety or well-being.

Recorded client status progress and challenges in logbooks and reports. Summary

Skills

Experience

Sandy Shipping Center Sandy, OR

Shop Owner

02/2009 - 08/2015

Managed inventory and supplies to ensure materials were available when needed.

Assisted with customer requests and answered questions to improve satisfaction.

Operated equipment and machinery according to safety guidelines. Identified needs of customers promptly and efficiently. Exceeded customer satisfaction by finding creative solutions to problems. Utilized various software and tools to streamline processes and optimize performance.

Completed day-to-day duties accurately and efficiently. Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Chemeketa Community College Salem, OR

Associate of Science in Law Enforcement

06/1986

References available upon request.

Education and Training

References

Contact this candidate