Social Media Office Administrator

KELECHI IBOM

236-***-**** ***********@**.*********.** Vancouver, BC

www.linkedin.com/in/kelechi-ibom-522420228

Marketing Public Relations and Research Social Media Expert Communications

EDUCATION

Bachelor of Communication studies Capilano University, North Vancouver

COMMUNICATIONS VOLUNTEER EXPERIENCE

Public Relations CITY STUDIOS North Vancouver, BC

● Constantly updated the website with the most recent and pertinent information. To present a professional image, carefully review and revise text before submitting.

● Created a complete PR plan for city studios HUBBUB event.

● Increased Instagram followers by 45%, by using hashtags, creating fun and engaging content for followers

President Black Students Union North Vancouver, BC

● Managed and created content across all social media platforms.

Set monthly meetings with active members.

● Aided in office administration of the Capilano students' union.

● Helped conduct school events like Black History Month.

RELEVANT WORK EXPERIENCE

Research Assistant Capilano University North Vancouver

● Managed, analyzed, and reviewed necessary documents related to the job.

● Conducted multiple interviews with staff.

● Attended project meetings.

● Hosted events promoting more inclusion.

Communications Intern 9mobile telecommunications company Abuja, Nigeria

● Ensured smooth operations of daily routine through strong listening and communication skills.

● Responded promptly to participant inquiries.

● Ensured timely responses and accurate data recording during work hours.

● Communicated and coordinated with colleagues as needed.

● Worked effectively under pressure within a fast-paced environment within the time limit given.

Sales Associate 7 eleven Coquitlam, BC

● I was a sales associate and a cashier both positions were interchangeable

● Took orders from the managers in charge

● Ensured to execute all tasks that were assigned to me in the best way

● Asked for guidance from my superiors when I did not understand certain tasks that were meant to be carried out.

● Thought fast on my feet and offered support to customers in the best ways

● I ensured that my department was always organized and clean when I was

● I made a note of things that did not look right on the sales floor and alerted my manager at the end of the day.

Sales Associate Value Village Coquitlam, BC

● Ensured accurate inventory counts for over 300 items by counting stock and timely identifying and reconciling and discrepancies.

● Proactively assist over 100 customers per shift by answering questions, providing merchandise expertise, processing orders, and handling payments.

● Maintained a clean and organized work environment for both staff and customers.

Sales associate Amirex Cosmetics and Perfumes Global Stores Abuja, Nigeria

● Maintained excellent relationships with customers and ensured customer satisfaction.

● Increased store sales through superior product knowledge and marketing skills.

● Greeted and attended to customers with respect and full concentration.

● Maintained an orderly appearance throughout the sales floor.

● Met the needs of multiple customers simultaneously in a fast-paced retail environment to improve the purchase amount.

● Attended customers both in store and on home service demand while maintaining a great level of professionalism.

● Got along with customers as I executed my skills while on the job.

SUMMARY

● An alumni Capilano University communications studies student, experienced at communicating, researching and managing various tools of communications like social media.

● Experienced at web design communications by adding useful information to websites as needed to gain customers attention.

●Wonderful writing and verbal communications skills used in school projects, classes, and instances of work. Fluent in English.

SKILLS

● Social media: Instagram; Twitter; Snapchat; Facebook; TikTok.

● Microsoft office: Word; Excel; PowerPoint; Outlook.

● Website Management: HTML, Word press.

PROFILE

● Hard working.

● Problem solving.

● Interpersonal Communications.

● Adapts to new environments easily.

● Critical thinking.

● Willing to learn.

Contact this candidate