ANDERIA THOMPSON SPENCER
Greater Atlanta Area 678-***-**** **********@*****.***
Professional Experience
Spectraforce Technologies Fax Reviewer/Benefit Verification Specialist 2023-Present Raleigh, NC
• Established payer data expert
• Assists with coverage research and benefit verifications
• Conducts quality review of final product prior to sending to provider
• Proficient Windows based experience including fundamentals of data entry/typing
• Working knowledge of Outlook, Word, Excel, and all other company based applications
• Strong attention to details
• Strong interpersonal skills and professionalism
• Independent problem solver, good decision making and robust analytical skills
• Proficient and effective written and verbal communication skills
Dollar General Store Manager 2019-2020 Newnan, GA
Lead team by example with a strong focus of customer first atmosphere.
Recruit, select and retain qualified employees to ensure store is properly staffed.
Training of all sales personnel.
Completed yearly performance reviews as well as recommendations regarding employee pay rate and advancement.
Coordinate meetings and events to encourage safety, security and policies.
Daily evaluation of operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis.
Ensure the financial integrity of the store through cashier accountability, key control, and adherence to stated company security practices and procedures.
Completed seasonal direction and inventory management issues on a weekly basis.
Walmart Assistant Store Manager 2016-2019 Newnan, GA
Drove the financial performance of assigned departments.
Daily evaluation of operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
Ensured team compliance of company policies and procedures through daily training.
Completed biannual performance reviews as well as recommendations regarding employee pay rate and advancement.
Lead team by example by providing direction and guidance to hourly Associates on proper Customer service approaches and techniques to ensure Customer needs, complaints, and issues are successfully resolved.
Participated in community outreach programs.
Provided supervision and development opportunities for team.
Walmart Produce Manager/Remodel Associate 2016 Newnan, GA
Supported company initiatives including alignment of associates, looking after store staffing and ensuring compliance with policies and procedures.
Ensured customer satisfaction by greeting and answering their questions.
Lead change management including adoption of technology.
Built collaborative relationships with managers and associates to identify business needs and support the implementation of business solutions.
Prepare and plan for upcoming events that will impact your department
Opportunity to communicate at all levels of organization and turn communication into actionable items.
Assisted with store upgrade and remodel according to project plans.
Lowndes County Sheriffs Office 2007-2012 Valdosta, GA
Booked inmates, entered charges and all pertinent sensitive information.
Entered and cleared outstanding warrants.
Answered and responded to calls.
Assisted public with inmate search and bond information.
Processed various bonds and issued arraignment dates for State, Superior and Municipal Courts.
Processed inmate release from facility and/ or made extradition arrangements with other law enforcement agencies.
Education
American Commercial College – Abilene, Graduated