Social Media Content Creator
Resume:
CHRISTINA NOWAK
PROFESSIONAL SUMMARY
Dynamic Social Media Content Creator with a proven track record at Instagram, enhancing brand visibility through innovative content strategies. Skilled in graphic storytelling and audience engagement, I successfully boosted follower growth and interaction rates. Adept at market research and data-driven hashtag optimization, I thrive in fast-paced environments, delivering impactful results. SKILLS
• Content Creation for Social Media • Content Distribution Strategy
• Mobile Media Editing
• Content Promotion Expertise
• Interactive Media Creation
• Graphic Storytelling
• Marketing Copy Development
• Digital Content Editing
• Social media and promotions
• Engaging Presentation Skills
• Content Creation
• Graphic storytelling
• Market research
• Bilingual
• Data-Driven Hashtag Optimization
WORK HISTORY
April 2024 - Current
The Law Office of Dominick Succardi - Secretary, Belleville, NJ Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
•
Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
•
Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
•
• Organized files for court proceedings.
• Answered and directed calls using multi-line switchboard. Organized and maintained an efficient electronic filing system for easy access to critical documents and data.
•
• Received and placed telephone calls to clients and prospective clients. Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
•
• Filed documents with courts on behalf of attorney. Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
•
*********@*****.***
North Arlington, NJ 07031
instagram.com/@remember.th
at_song
instagram.com/@kiresh_nyc
Facebook.com/@remember.th
at_song
Bold Profile
EDUCATION
GED
Notre Dame Academy, Staten
Island, NY
2018
Extracurricular Activities:
[Activity]
•
[Student Organization or
Club Name] Member
•
LANGUAGES
Russian
December 2020 - January 2024
John Nowak V.S.O.P. Jewlers - Secretary, New Jersey,new York,California
• Screened telephone calls and forwarded to appropriate departments.
• Transcribed legal documents and phone conversations. Reduced errors in legal documents by implementing thorough proofreading processes.
•
• Created, indexed, and maintained client binders.
• Developed and maintained filing and retrieval systems. Coordinated meetings, conferences, and travel arrangements for attorneys, ensuring seamless scheduling across the firm.
•
• Diligently edited legal correspondence for grammar and spelling. Improved client satisfaction by providing timely and accurate legal document preparation.
•
Developed strong relationships with court personnel to ensure smooth filing processes and adherence to regulations.
•
Contributed to positive client experiences by offering attentive support during consultations with attorneys.
•
Increased office productivity with introduction of automated transcription software, speeding up documentation process.
•
Improved client satisfaction by providing detailed case updates and maintaining open lines of communication.
•
Streamlined billing process, ensuring accurate and timely invoicing for firm's services.
•
Contributed to firm's marketing efforts by updating website and managing social media profiles, increasing online engagement.
•
Maintained strict confidentiality of all client and firm information, reinforcing firm's commitment to client privacy.
•
Conducted thorough legal research for case preparation, enabling attorneys to argue more effectively in court.
•
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
•
• Answered multi-line phone system and enthusiastically greeted callers.
• Maintained daily report documents, memos and invoices.
• Scheduled appointments and conducted follow-up calls to clients. Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
•
Entered data into system and updated customer contacts with information to keep records current.
•
• Maintained electronic filing systems and categorized documents. Responded to emails and other correspondence to facilitate communication and enhance business processes.
•
Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
•
Managed executive calendars, scheduling appointments and meetings to optimize time management.
•
Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
•
Native or Bilingual
September 2009 - September 2021
Zachary Lawernce - Secretary, New Jersey
Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
•
Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
•
Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
•
Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
•
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
•
Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
•
Transcribed and organized information to assist in preparing speeches and presentations.
•
Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
•
Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
•
• Volunteered to help with special projects of varying degrees of complexity.
• Established administrative work procedures to track staff's daily tasks. Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
•
Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
•
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
•
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
•
• Answered multi-line phone system and enthusiastically greeted callers. Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
•
• Maintained daily report documents, memos and invoices.
• Maintained electronic filing systems and categorized documents. Entered data into system and updated customer contacts with information to keep records current.
•
• Scheduled appointments and conducted follow-up calls to clients. Responded to emails and other correspondence to facilitate communication and enhance business processes.
•
Provided clerical support to company employees by copying, faxing, and filing documents.
•
Managed executive calendars, scheduling appointments and meetings to optimize time management.
•
• Handled confidential information in professional manner. Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
•
Served as a liaison between executives, staff members, clients, and stakeholders to maintain effective communication channels.
•
January 2024 - Current
Instagram - Social Media Content Creator, New York, New Jersey Handled scheduling for executive's calendar and prepared meeting agenda and materials.
•
Enhanced executive productivity by efficiently managing schedules and appointments.
•
• Answered high volume of phone calls and email inquiries.
• Transcribed phone messages and relayed to appropriate personnel. Assisted in preparation of financial reports, budgeting and forecasting for executive office.
•
• Coordinated travel arrangements and bookings for executive staff. Enhanced brand awareness by creating engaging and shareable social media content.
•
• Managed content across multiple platforms for widest audience reach. Increased audience engagement through the development of tailored content for each platform.
•
Scheduled regular postings using social media management tools, ensuring a steady stream of fresh content for followers'' consumption.
•
Managed social media accounts, ensuring timely responses to comments and messages from the community.
•
Developed an effective social media strategy, resulting in consistent growth in followers and engagement rates.
•
Utilized visual storytelling techniques, incorporating eye-catching images and videos into posts for higher engagement rates.
•
Leveraged industry trends and news to create relevant and timely posts that increased audience interest.
•
Conducted hashtag research to improve post visibility on various platforms, driving organic follower growth.
•
Analyzed performance metrics to adjust strategies and optimize content for maximum impact.
•
Crafted compelling copy for various platforms to drive user interest and interaction.
•
Streamlined content creation process, enabling more efficient production without compromising quality.
•
Analyzed performance metrics to refine strategy and content for improved reach and impact.
•
Created visually appealing graphics and videos to enhance post engagement and shareability.
•
Tailored content to different platforms, optimizing for audience preferences and platform algorithms.
•
Curated diverse content mix, balancing promotional, educational, and entertaining posts to keep audience engaged.
•
Enhanced website traffic, directing followers from social media platforms through strategic content and calls to action.
•
Maintained up-to-date knowledge of social media trends, applying insights to content strategy for staying ahead in competitive landscape.
•
Increased follower count with strategic use of hashtags and collaboration with influencers.
•
July 2013 - July 2014
Lyft - Rideshare Driver, New Jersey And New York
August 2012 - August 2013
Uber And Lyft - Rideshare Driver, New Jersey And New York Grew online community engagement significantly by designing and executing targeted social media campaigns.
•
• Monitored social media ad campaigns, adjusting for optimal performance and ROI. Managed content calendar, ensuring consistent and timely publication across all social channels.
•
Boosted audience interaction, responding promptly and creatively to comments and messages.
•
Developed captivating content for various platforms to elevate brand presence and foster audience interaction.
•
• Created content for websites and online publications.
• Promoted and marketed works through social media platforms. Chose cover photography or artwork, selected fonts, and arranged designs to attract target readership.
•
Produced original, creative content for promotional advertisements and marketing materials.
•
• Studied and commented on current news and trends.
• Presented clients with unique copy options based on overall marketing objectives. Completed accurate and polished formatting in line with publishing standards prior to submission.
•
Wrote fiction or nonfiction prose such as short stories, novels or biographies as well as advertising material for use in promoting sale of goods and services.
•
• Edited and proofread drafts of articles and other documents.
• Responded to passenger concerns and complaints politely and professionally. Developed strong communication skills while interacting with diverse groups of riders daily.
•
• Followed company guidelines and policies when interacting with passengers. Assisted passengers with loading and unloading luggage for enhanced customer care.
•
Built and maintained positive relationships with passengers by providing friendly and professional service.
•
• Picked up riders at designated locations and greeted upon vehicle entry. Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.
•
Handled emergency situations calmly and efficiently, contacting appropriate authorities when necessary.
•
• Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
• Responded to passenger concerns and complaints politely and professionally. Developed strong communication skills while interacting with diverse groups of riders daily.
•
• Followed company guidelines and policies when interacting with passengers. Assisted passengers with loading and unloading luggage for enhanced customer care.
•
Built and maintained positive relationships with passengers by providing friendly and professional service.
•
Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
•
Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
•
Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
•
• Picked up riders at designated locations and greeted upon vehicle entry. Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.
•
Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.
•
Built rapport with passengers through engaging conversations, fostering a sense of trust and reliability in service delivery.
•
Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
•
Boosted earnings through efficient route planning and strategic scheduling of rides.
•
Kept meticulous records of mileage, expenses, and maintenance tasks for accurate reporting purposes.
•
• Adhered to all safety regulations and traffic laws while driving. Handled emergency situations calmly and efficiently, contacting appropriate authorities when necessary.
•
Managed time effectively, juggling multiple ride requests during peak hours for maximum efficiency.
•
• Cleaned and sanitized rideshare vehicle to avoid germ and infection spread. Expanded knowledge of local attractions and points of interest to better assist passengers with recommendations or directions when requested.
•
Improved rider satisfaction by maintaining a clean and comfortable vehicle environment.
•
Demonstrated adaptability by adjusting schedules according to changing demand patterns and taking advantage of surge pricing opportunities when available.
•
Navigated complex urban environments confidently, ensuring seamless transportation experiences for passengers.
•
• Inspected vehicles to confirm safe and fully-functioning working condition. Assisted riders with special needs or accessibility requirements, ensuring their comfort throughout the journey.
•
Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
•
Enhanced customer service by providing prompt and courteous transportation to passengers.
•
• Monitored traffic patterns and adjusted routes to minimize travel time. Resolved conflicts professionally, addressing any passenger concerns or issues calmly and effectively.
•
Collaborated with fellow drivers to share insights on optimal routes or strategies for maximizing earnings during peak times.
•
• Processed payments for rides and provided accurate change when necessary. Streamlined administrative tasks such as billing inquiries or dispute resolution using effective problem-solving skills within the rideshare platform.
•
August 2012 - August 2013
Uber Eats - Rideshare Driver, New Jersey And New York June 2010 - June 2011
David Smith - Secretary, Fort Lee, NJ
Supported safe transportation initiatives within the rideshare community by attending driver training sessions regularly.
•
• Utilized feedback from riders to improve service offerings continually. Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
•
• Remained calm and poised in emergent situations.
• Followed designated routes and schedules while operating vehicles.
• Assisted elderly and disabled passengers entering and exiting shuttle.
• Responded to passenger concerns and complaints politely and professionally. Developed strong communication skills while interacting with diverse groups of riders daily.
•
• Followed company guidelines and policies when interacting with passengers. Assisted passengers with loading and unloading luggage for enhanced customer care.
•
Built and maintained positive relationships with passengers by providing friendly and professional service.
•
Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
•
Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
•
Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.
•
• Picked up riders at designated locations and greeted upon vehicle entry. Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.
•
Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
•
Boosted earnings through efficient route planning and strategic scheduling of rides.
•
Assisted riders with special needs or accessibility requirements, ensuring their comfort throughout the journey.
•
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
•
• Answered multi-line phone system and enthusiastically greeted callers.
• Maintained daily report documents, memos and invoices.
• Scheduled appointments and conducted follow-up calls to clients.
• Maintained electronic filing systems and categorized documents. Entered data into system and updated customer contacts with information to keep records current.
•
Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
•
Responded to emails and other correspondence to facilitate communication and enhance business processes.
•
December 2009 - January 2011
Armani Exchange - Sales Associate, Edison, NJ
March 2009 - March 2010
Victoria Secret - Sales Associate, Edison, NJ
Managed executive calendars, scheduling appointments and meetings to optimize time management.
•
Provided clerical support to company employees by copying, faxing, and filing documents.
•
Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
•
Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
•
Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
•
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
•
Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
•
• Improved office workflow by redesigning document submission process.
• Oversaw inventory of office supplies, ensuring availability and cost-efficiency. Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
•
Maintained executive appointment schedules by planning and scheduling meetings, conferences, and teleconferences.
•
• Managed filing system, entered data and completed other clerical tasks. Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
•
• Assisted coworkers and staff members with special tasks on daily basis. Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
•
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
•
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
•
Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
•
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
•
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
•
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
•
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy. Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
•
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
•
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy. Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
•
• Prepared merchandise for sales floor by pricing or tagging. Helped customers locate products and checked store system for merchandise at other sites.
•
• Answered customer questions about sizing, accessories, and merchandise care. Provided positive first impressions to welcome existing, new, and potential customers.
•
Rotated stock and restocked shelves to maintain product availability and store appearance.
•
• Engaged with customers to build rapport and loyalty. Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
•
• Solved customer challenges by offering relevant products and services. Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
•
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
•
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
•
Educated clients on current promotional offerings and products using persuasive selling tactics.
•
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Engaged with customers to effectively build rapport and lasting relationships. Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
•
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
•
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
•
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
•
Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
•
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
•
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
•
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
•
Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
•
Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
•
• Collaborated with team members to achieve monthly sales targets. Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
•
March 2007 - March 2009
Staten Island Tanning Loft - Sales Associate, Staten Island, NY Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
•
Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
•
Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
•
Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
•
Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
•
Fostered collaborative work environment, sharing best practices and sales strategies with new hires.
•
• Managed inventory to ensure product availability, contributing to uptick in sales. Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
•
Monitored sales trends to adjust sales strategies and meet changing customer demands.
•
Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
•
Coordinated sales promotions and events to drive store traffic and increase sales volume.
•
Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
•
• Managed efficient cash register operations.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
•
Engaged in friendly conversation with customer to better uncover individual needs.
•
Listened to customer needs and desires to identify and recommend optimal products.
•
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
•
• Built customer loyalty and retention by delivering excellent shopping experiences. Created inviting environment for customers by maintaining store organization and cleanliness.
•
Provided exceptional services and pleasant shopping experiences to retail customers.
•
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
•
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
•
Maintained up-to-date knowledge of store sales, payment policies and security standards.
•
• Used in-store system to locate inventory and place special orders for customers. Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
•
January 2004 - January 2006
Papusha Curylo - Babysitter, Staten Island, NY
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
•
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Played games, worked on puzzles, and read books to young children.
• Communicated positively with children and guardians. Organized and cleaned home after activities by picking up toys and straightening up play room.
•
Maintained a clean and organized environment to ensure the well-being of children under care.
•
VOLUNTEER WORK
• Assisted with special events and programs.
• Maintained clean, neat, and operational facilities to serve program needs. Supported engaging, fun, and smooth-running events by helping with organization and planning.
•
Promoted environmental awareness with educational workshops and hands-on activities.
•
Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
•
• Raised awareness about environmental issues through educational workshops.
• Increased cultural awareness with organization of multicultural festivals.
• Supported animal welfare, caring for animals and facilitating adoption events.
• Amplified non-profit reach by managing social media campaigns.
• Assisted in disaster relief efforts, ensuring timely distribution of aid and supplies.
• Coordinated food drives for improved local food bank stock levels.
• Coordinated and managed volunteer activities for community service projects. INTERESTS
• Documenting and sharing travel experiences.
• Volunteer Travel
• Backpacking and Hiking
Exploring famous landmarks, historical sites, and cultural attractions in a new destination.
•
• Sharing travel tips, recommendations, and insights with fellow enthusiasts.
• Historical Exploration
Volunteering for community initiatives to give back to local communities and make a positive impact.
•
• Food Tourism
• Enjoy creating and following travel blogs and vlogs.
• Adventure Travel
• Gardening
• Horseback Riding
• Outdoor Recreation
• Volunteering
• Kayaking
• Camping
• I participate in a variety of outdoor recreational activities.
• Hiking
• Enjoy hobbies that combine physical activity with outdoor exploration.
• Volunteering with youth sports programs as a [role].
• Playing Sports
Participate in [sport 1] and [sport 2], as recreational activities to maintain physical fitness.
•
• Embracing outdoor adventures such as [activity 1] and [activity 2].
• Dancing
• I enjoy helping others and giving back to the community.
• I like working with my hands and fixing things.
•
Contact this candidate