Data Entry Office Manager
Resume:
Courtney Hill
**** ********* ****** **** ****, SC 29714 803-***-****
*************@*****.***
PROFESSIONAL PROFILE
Customer service oriented professional with 7+ years of healthcare industry experience. Able to provide timely and accurate data to ensure reimbursement for patient services and communicate effectively with co-workers, patients, and staff. Follows policies, procedures, and guidelines to ensure quality.
§Bilingual: Fluent in English and American Sign Language.
§Experience includes medical services management, medical billing, and supervision of medical staff.
§Manages time and priorities in multitask environments.
§Fully capable of organizing large number of records and documents.
§Healthcare Industry Software: Phoenix Provider Portal.
§SLED Catch; ADP Payroll; eVerify; Microsoft Office Applications - Excel, Word, PowerPoint, Outlook.
§Typing Speed: 49 WPM with 10-Key Data Entry skills.
KEY QUALIFICATIONS
Medical Practice Management Systems Medical Terminology Medical Records HIPAA Compliance Insurance Verification
Insurance Claim Processing Reimbursement Processing Revenue Cycle Management Medicare / Medicaid
Government Payers Third Party Payers CPT & ICD-10 Coding Medical Billing Medical Office
Medical Administrative Patient Registration Data Entry
EDUCATION AND PROFESSIONAL DEVELOPMENT
Ultimate Medical Academy Associate of Science Degree / Health Sciences - Medical Office and Billing Specialist, 2021
Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate
York Technical College
Certificates of Completion - Certified Nursing Assistant (CNA) EKG Advanced Skill Nursing Assistant CPR Med Tech
PROFESSIONAL EXPERIENCE
Allegiance Home Care of the Carolinas - Rock Hill, SC 10/2016 - Present
Medical and Health Services Manager
Communicate via phone, email, and fax, supervise 50+ employees, hire and fire staff, and complete background checks.
Train new employees, serve as Home Health Aide when needed, open and close office, and use Phoenix Provider Portal.
Complete billing and coding for Medicaid, Medicare, Veteran’s Affairs (VA), Catawba Aging, and private care.
Processes payroll through ADP, monitor time sheets, print and process daily reports, and distribute mail.
Utilize CMS 1500 claim forms, create schedules and calendars, and renew needed licenses.
Supervise visits, schedule monthly respite calendars for clients, and track and record vacations and absences.
Magnolia Manor - Rock Hill, SC 07/2016 - 10/2016
Certified Nursing Assistant (CNA)
Worked in long-term care facility, served meals, and helped patients with activities of daily living.
Documented activities and changes in condition electronically and manually and used lifts for assistance.
Assisted with grooming, bathing, hygiene, transferring, ambulation, and range of motion, and took vital signs.
Additional work history includes 2+ years as a Certified Nursing Assistant (CNA) at White Oak Manor in York, SC
VOLUNTEER EXPERIENCE
Chester Regional Nursing Facility - Chester, SC 10/2020 - 12/2020
Volunteer
Visited with elderly patients, took them on walks, read to patients, and provided companionship.
Chester Park School of Colts - Chester, SC 01/2016 - 01/2020
Chaperone
Communicated via phone to provide and obtain information and supervised on field trips and activities.
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