Program Coordinator Business Development
Resume:
Syx Peete
Indianapolis, IN ****7
Cell:317-***-****
Email:********@******.***
Professional Summary
Experienced logistics and warehouse professional with 15+ years in operations, inventory, and data
analysis. Skilled in Tableau, SQL, MATLAB, SAP, Adobe, MS, and numerous WMS. Strong leader with
a focus on efficiency, team development, and strategic decision-making. Driven, collaborative, and
growth-oriented.
Work Experience
Program Coordinator
State of Indiana-Indianapolis, IN
September 2022 to February 2025
As a Program Coordinator for BDDS and FSSA, I utilized my writing skills to oversee services for
individuals with developmental disabilities all over Indiana, managing functions such as Intake,
Eligibility, Level of Care, and Service Monitoring. I monitored key performance indicators to ensure
program effectiveness and supported business development by assisting in the creation, updating,
and monitoring of policies and procedures. I acted as a technical consultant, preparing and
disseminating detailed monthly and annual reports, while also reviewing budgets to ensure the
appropriate allocation of program assets. My responsibilities included traveling to providing
guidance on program policies, ensuring compliance, and recommending strategies to improve
efficiencies. Additionally, I developed training materials, conducted employee training, and
implemented communication plans. I also served as a liaison between the agency and state and
federal entities, contributing to an organized library of program information and resources.
Service Center Assistant
BCForward (Sedwick)-Indianapolis, IN
July 2021 to September 2022
As a Service Center Assistant, I have a range responsibilities. On top of answering and servicing a
series of Client calls, I also assess the technical needs of staff or clients, establish and maintain
strong relationships across teams/groups, measure service satisfaction and quality levels
and addressing major concerns, and managing and upholding the troubleshooting escalation
process.
IC Researcher Lead/2H Problem Solver
Chewy Fulfillment-Clayton, IN
July 2017 to May 2021
I conduct continuous inquiry and tracking of inventory stock records to ensure accuracy, leveraging
tools like the Warehouse Management System (WMS), Tableau, and SQL for transaction monitoring,
auditing, and error identification. My work supports business development by creating and
developing written proposals to improve processes, while maintaining high standards in material
control and accounting. I work independently to investigate discrepancies, resolve errors, and
provide timely responses to inventory issues. Additionally, through proactive problem-solving and
collaboration, I create and maintain effective communication channels both internally and
externally, to follow up on inventory concerns and propose solutions that align with company
initiatives. My organizational skills help me manage complex tasks, ensuring timely execution while
collaborating with leadership and team members to enhance warehouse operations. I also assist in
cross-departmental meetings and support training initiatives, ensuring effective inventory
management. Through problem-solving and collaboration, I help optimize the scope of operations
and improve the shift’s effectiveness, contributing to the overall success of the business.
Power Equipment Operator/Team Trainer
ProLogistix-Indianapolis, IN
August 2017 to June 2018
I complete work assignments and prioritize tasks while adhering to company policies, procedures, and
ethical standards. As part of my operations role, I organize the warehouse and ensure the accurate
counting and confirmation of items. My duties also involve training and coaching both new and existing
team members on equipment usage and job functions. I assist with conducting team meetings to
update members on company initiatives, best practices, and ongoing expectations. Additionally, I use
my writing skills to generate comprehensive reports on team performance, mission-related objectives,
and deadlines, while also supporting proposal development to enhance operational efficiency and
achieve organizational goals.
Logistics Specialist
Indiana University Health-Carmel, IN
June 2017 to November 2017
Some of my responsibilities include facilitates requisitions, inventory management, receiving,
and projects. I also ensure orders are filled timely and accurately. Verifies product by description,
item number, and quantity. Inspects products for damage, expiration, and proper packaging. Performs
cycle counts and physical inventories in an accurate and efficient manner. Coordinates the
availability and delivery of products, to include equipment, mail and/or linen. Provides excellent
customer service. Ensures aisle/storeroom maintenance and cleanliness is constantly maintained.
Effectively utilizes the Warehouse Management System (WMS) or Lawson to document all order filling
and stocking activity.
Department Manager
Menards-Columbus, IN
May 2016 to March 2017
As an operational leader, I managed team members and supported department operations to
meet business requirements and exceed customer expectations. I independently handled hiring,
training, scheduling, and performance management, while collaborating with HR to resolve payroll
issues in a timely manner. With strong organizational and problem-solving skills, I ensured
exceptional customer service, maintained safety standards, and supported company initiatives
across a broad scope. I also contributed to sales and business development efforts, tracked key
metrics, and upheld high standards through clear internal and external communications.. I Also
Maintains a safe and secure work environment by conducting daily safety reviews, noting
hazards, keeping store areas clean and organized, securing doors and gates, monitoring for
potential theft or security risks and operated powered lift trucks, floor sweepers, pallet jacks and
forklifts safely.
Education High school diploma or GED
IPS - Indianapolis, IN
June 2011 to June 2014
References
Robert Coulter
CEO Owner of Neesh at Neesh Wears
Cell:317-***-****
Mattea Johnson
Full Time Student at Ivy Tech
Email:***************@*****.***
Cell:317-***-****
Shelby R Sibanda
Assistant Director of Program at State of Indiana
Email:******.*******@****.**.***
Cell:317-***-****
Contact this candidate