School District Sales Associate
Resume:
LAGUINA WASHINGTON
Springfield, IL ***** 708-***-**** *****************@*****.*** WWW: Bold Profile Healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail. CNA
Springfield School District 186
• Administered COVID tests to staff and students and relaying test results Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
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Attendance Secretary
Springfield School District 186
Maintained confidentiality of student information by adhering strictly to FERPA guidelines when handling sensitive data.
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Collaborated effectively with other administrative staff members for seamless coordination during events such as report card distribution or parent-teacher conferences.
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• Mitigated variety of student and parent complaints and problems daily. Supported the school''s mission of promoting academic success by closely monitoring students'' attendance patterns for early intervention efforts.
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Increased accuracy of reporting on student performance indicators by regularly submitting detailed reports on attendance trends to administrators for analysis purposes.
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• Reviewed absences and tardy reports for each class period as reported by teachers. Worked with administration on updating and executing student attendance policies to provide greater efficiency.
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Served as an essential point of contact for all attendance-related inquiries from students, parents, teachers, and administrators alike.
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PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
Assisted in reducing truancy rates through close collaboration with guidance counselors and support staff to address underlying issues.
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Stayed current on best practices in attendance management through regular professional development opportunities and networking with peers in the field.
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Sales Associate
St. John Hospital and Medical Center – Springfield, IL Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
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In charge of making Pizza, Cookies, Bread sticks, soup and salad and maintaining the cleanliness of the Pizza area
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• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy. CNA
Lewis Memorial Christian Village – Springfield, IL
• Assisted patients with daily living activities, promoting independence and dignity.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Enhanced patient satisfaction by providing compassionate and attentive care. Personal Assistant, 04/2019 - Current
Department of Rehabilitation Services – Springfield, IL Helping my client with daily needs such as bathing dressing, shopping doctor appointments and anything needed to help the client get through the day
Lunchroom Supervisor, 08/2005 - 06/2019
Bellwood School District 88
Helping my client with daily needs such as bathing dressing, shopping doctor appointments and anything needed to help the client get through the day
CNA, 08/2021 - 08/2023
SIU Medicine – Springfield, IL
• Assisted patients with daily living activities, promoting independence and dignity.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Enhanced patient satisfaction by providing compassionate and attentive care. Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
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Sales Associate, 08/2021 - 10/2022
TJX Companies – Springfield, IL
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
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Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
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• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Engaged with customers to build rapport and loyalty. Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
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• Solved customer challenges by offering relevant products and services. Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
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Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
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Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
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Bachelor Of Early Childhood Care And Education: Early Childhood Care And Education University of Phoenix - Tempe, AZ
Certified Nursing Assistant : Nursing Assistant, 09/2014 Norridge School Of Nursing - Norridge, IL
High School Diploma: General Studies, 02/2002
Continental Academy - Miramar, FL
EDUCATION
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