Gregory J. Morgan
Hudson, OH ***** 330-***-**** *********@*****.*** linkedin.com/in/gregmorganhr
HUMAN RESOURCES BUSINESS PARTNER
Highly motivated Human Resources professional with extensive HR experience in global Fortune 500 (manufacturing and consulting services) and U.S. Government agencies. Business partner and liaison experience in HR projects and processes, HRIS technology implementation, performance management, and shared services. Adept at leading process improvement initiatives to maximize efficiency. Known for driving transformative HR strategies that enhance organizational performance and foster a culture of continuous improvement.
AREAS OF EXPERTISE
Talent Management Workforce Development and Training HR Consulting and HR Strategy Human Capital Management Organizational Change and Design Teambuilding and Leadership Project Management Tools and Techniques HR Transformation Shared Services Design and Implementation Performance Management Job Design and Skill Development Org Development and Succession Employee Engagement and Learning
PROFESSIONAL EXPERIENCE
The Hackett Group, Atlanta, GA (Remote) 02/2023 – 07/2024
Director, HR Transformation
Provided a full range of Human Resources consulting services for clients, delivering projects on time and on budget. Typical projects were 6-12 weeks and less than $250,000 for companies of any size.
•Led HR projects focused on redesigning and refining HR functions to better support business objectives, reduce costs, increase productivity, and take advantage of new technologies and workflows.
•Benchmarked client HR processes against peers and recommended changes to the HR Operating Model, Service Placement, and HR roles to optimize performance and reduce cost.
Capgemini, Chicago, IL 03/2021 – 02/2023
HR Transformation Manager, Business Services
Guided client organizations through the complex journey to outsource HR services to a third-party provider. Outsourcing projects generally last at least one year, and cost more than $1,000,000 to implement plus the cost of providing ongoing HR services. Most organizations that choose to outsource HR services have more than 10,000 employees.
•Designed and optimized HR processes and created detailed plans to facilitate the transition of HR functions to a hosted HR Shared Services (HRSS) environment, typically offshore, to reduce costs and optimize efficiency.
•Managed one or more functional HR workstream (i.e. Recruitment, Workforce Administration, Talent Management, etc.) through the HR transformation lifecycle, including future state processes and creating comprehensive desktop procedures for HRSS staff to perform the HR work being outsourced from the client.
Accenture, Cleveland, OH 03/2019 – 09/2020
Management Consulting Manager, CTM Midwest, Talent and Organization
Provided a full range of Human Resources consulting services for clients, delivering projects on time and on budget. Typical projects were 3 -12 months and more than $1,000,000.
•Managed projects including HRIS implementations, Organizational Design and other HR-related projects.
•Led client Business Process Improvement activities maximizing efficiency of HR services.
Deloitte, Cleveland, OH 01/2017 – 03/2019
Senior Consultant, Human Capital, Operational Excellence
Provided a full range of Human Resources consulting services for clients, delivering projects on time and on budget. Typical projects were 6 -18 months and cost several million dollars.
Gregory J. Morgan *********@*****.*** Page 2
•Managed HR related projects including leading HRIS implementation workstreams for Organizational Development, Process Design and End User Readiness.
•Led client Business Process Improvement activities to improve HR services such as Talent Acquisition, Talent Management, People Experience, HR Shared Services and effectiveness of HR Business Partners.
•Created HR Target Operating Models to optimize the delivery of HR services and reduce operating costs.
The Goodyear Tire & Rubber Co, Akron, OH 07/2012 – 09/2015
HRO Process Manager, 2014 - 2015
Led a complex HR workstream during transition from one HR Outsourcing provider to another.
•Worked with IT and vendors to coordinate a solution that met legal and business needs for accessing employment information on current and former employees. Collaborated with cross-functional teams to design HR processes for employee and manager self-service, shared services and reporting.
Global Talent Manager, 2012 - 2014
Managed Global Talent Management process and systems supporting HR strategy to improve manager efficiency and employee performance through structured discussions on goals, expectations, and results.
•Designed and implemented improvements to Performance Management process and configuration of the SuccessFactors™ application used for associate assessments.
•Provided HR with tools to help employees develop SMART (Specific, Measurable, Attainable, Realistic, Time bound) objectives maximizing employee / manager interactions on performance and aspirations.
•Managed succession planning process ensuring “ready now” successors for all key positions.
•Implemented an employee profile application allowing employees to create and maintain an internal resume and indicate career preferences and allowed HR to search to identify potential successors for key positions.
International Business Machines (IBM), Armonk, NY 09/2002 – 03/2012
Expertise Management Team Lead, Corporate Human Resources Talent Organization, 2006 - 2012
Managed global process to develop and maintain the Expertise Taxonomy, a comprehensive index of job roles, skill sets, and skills used in job descriptions throughout IBM.
•Delivered ongoing guidance and training to IBM managers to define Expertise Taxonomy elements and quantify employee skills and capabilities in the expertise assessment process.
•Accelerated career development by creating critical process linking the Expertise Taxonomy to specific learning activities prescribed in the Learning Management System for 20,000+ job roles, skill sets, and skills.
•Analyzed assessment results and worked with business units to develop detailed plans to close employee skill gaps through formal and informal learning to better prepare the business for future job needs.
•Developed program identifying potential career paths for employees to advance their careers based on demonstrated skills and competencies. Identified skills gaps and linked them development opportunities.
Senior Managing Consultant, Workforce Transformation Practice, Arlington, VA, 2002 - 2006
ADDITIONAL RELEVANT EXPERIENCE
PricewaterhouseCoopers LLP - Principal Consultant, Human Capital Management, Arlington, VA
U. S. Department of Veterans Affairs- Personnel Management Specialist, KS, DC, NY
EDUCATION/CERTIFICATIONS/TRAINING
Bachelor of Arts (BA) in Economics - State University of New York at Buffalo
Former SPHR Certification, LinkedIn Learning and HR Groups, regular SHRM updates
TECHNICAL SKILLS
Workday SAP SuccessFactors Oracle UKG Dayforce PeopleSoft Microsoft Office