Call Center Customer Service
Resume:
Sheila Earls
**** ********** *****, ****** *******, GA 30122
Phone: 404-***-****
Email: ***********@*****.***
Objective
Work from Home Job taking inbound calls and helping with troubleshooting issues and sales if needed
Ability Summary
I very good with help my customer resolve their issues they call in about and making sure all their requested for completed. Offer to see if they needed a follow-up call and tell them how pleasant it was to work to resolved their needed.
Employment History
04/2010 - 08/2023
Home Base Work from Home Agent
Verizon Wireless, Alpharetta, GA
Working Inbound Call Center and help with Sales and Troubleshooting help. Assisting with question and help troubleshooting device issues and set up appointment if needed to replace device. Also go over billing question to explain charges on their bill..
Education History
Administration Assistant Skills
2 Years at College or a Technical or Vocational School
Delgado Communication, New Orleans, LA
Occupational Licenses, Certificates and Training
Honors & Activities
Additional Information
Detailed References
Tanya Dorsey, Customer Service Represtative
Cox Communication
1021 Wiegand Drive
Westwego, LA 70094
***********@*****.***
Contact this candidate