Customer Service Sales Associate

Location:

West Monroe, LA

Posted:

April 27, 2025

Contact this candidate

Resume:

Sandra Durham

Excellent Team Worker

West Monroe, LA 71291

*****************@*****.***

+1-318-***-****

Professional Summary

#readytowork

#excellentteamworker

#motivated

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Cashier/Sales Associate

Save-A-Lot-Mandeville, LA

Checking out customers, stocking, etc.

• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments

• Maintained a balanced cash drawer at all times, reconciling discrepancies promptly

• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns

• Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues

• Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed

• Implemented effective upselling techniques to increase sales of promotional items or add-ons

• Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed

• Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers

Sitter/Caregiver

Private Sitter-Covington, LA

Preparing meals, doing laundry, running errands, attending to medical needs, household chores, etc.

• Provided compassionate and personalized care to elderly clients, ensuring their safety, comfort, and well-being

• Assisted with daily activities such as bathing, dressing, grooming, and medication management

• Created a warm and supportive environment by engaging in meaningful conversations and activities with clients

• Managed household tasks including meal preparation, light housekeeping, and laundry

• Accompanied clients on outings such as doctor's appointments or social events

• Administered medications according to prescribed schedules while maintaining accurate records of dosage administration

• Collaborated with family members to develop individualized care plans based on client's specific needs and preferences

• Provided emotional support during difficult times by actively listening and offering companionship

• Ensured a safe living environment by regularly inspecting the home for potential hazards or maintenance issues

• Coordinated medical appointments, transportation services, and pharmacy visits for clients' healthcare needs

Delivery Driver

Car Care Auto Parts-Covington, LA

• Delivering automobile parts, checking out customers, etc.

• Delivered packages and goods to customers in a timely and efficient manner

• Maintained accurate records of deliveries, including time of delivery, recipient's name, and any special instructions

• Ensured the safe handling and transportation of fragile or perishable items

• Adhered to all traffic laws and regulations while operating company vehicles

• Managed delivery routes effectively to optimize efficiency and minimize fuel consumption

• Maintained cleanliness and organization of company vehicles at all times

• Maintained a clean driving record throughout employment tenure

• Cultivated positive relationships with regular customers through friendly interactions Housekeeping

Best Western-Covington, LA

Dusting, and polishing furniture and fixtures. Cleaning and sanitizing toliets, showers/bathtubs, countertops, and sinks. Maintaining a clean and sanitary kitchen area. Making beds and changing lines. Washing windows. Vacuuming and cleaning carpets and rugs.

• Maintained cleanliness and tidiness of guest rooms, ensuring a comfortable and welcoming environment

• Performed thorough cleaning tasks including dusting, vacuuming, mopping floors, and changing linens

• Stocked and replenished supplies such as toiletries, towels, and bedding to ensure guest satisfaction

• Collaborated with front desk staff to prioritize room cleaning based on guest check-in/check-out schedules

• Implemented efficient cleaning techniques to maximize productivity while maintaining high quality standards

• Responded promptly to guest requests for additional amenities or services in a courteous manner

• Inspected rooms for maintenance issues or damages and reported them to the appropriate department for prompt resolution

• Followed established safety procedures when handling cleaning chemicals and equipment

• Assisted in training new housekeeping staff members on proper cleaning techniques and hotel policies

• Managed inventory of cleaning supplies and submitted purchase orders as needed to maintain adequate stock levels

• Reduced turnaround time for room preparation by XX% through implementation of streamlined processes

• Implemented energy-saving practices resulting in a XX% reduction in utility costs Cashier/Sales Associate

Kmart-Mandeville, LA

• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments

• Maintained a balanced cash drawer at all times, reconciling discrepancies promptly

• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns

• Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed

• Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed

• Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers

• Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers

• Resolved customer complaints regarding pricing errors or product availability with professionalism

• Performed opening/closing duties including counting money in the register before/after shifts Daycare Worker

Little Red School House-Bogalusa, LA

• Supervise and monitor the safety of children in their care.

• Prepare meals and organize mealtimes and snacks for children.

• Help children keep good hygiene.

• Change the diapers of infants and toddlers

• Supervised and cared for a group of XX children, ensuring their safety and well-being at all times

• Developed and implemented age-appropriate activities to promote physical, cognitive, and social development

• Maintained a clean and organized daycare environment, including sanitizing toys and equipment regularly

• Established positive relationships with parents/guardians through effective communication about daily activities, progress, and any concerns

• Assisted in creating lesson plans that aligned with the daycare's curriculum objectives

• Provided nutritious meals and snacks to children following dietary guidelines and accommodating special dietary needs when necessary

• Administered first aid or medication as needed, following proper protocols

• Collaborated with other daycare staff members to ensure smooth operation of daily routines

• Created a welcoming atmosphere for children by engaging them in interactive playtime activities

• Implemented behavior management strategies to encourage positive behavior among children

• Supported children during nap time by providing a calm environment conducive to restful sleep

• Facilitated open communication between parents/guardians regarding their child's day-to-day experiences at the daycare center

• Ensured compliance with state licensing regulations related to health, safety, cleanliness standards within the daycare facility

• Encouraged creativity through arts and crafts projects tailored to different age groups

• Managed conflicts between children using conflict resolution techniques appropriate for their developmental stage

• Demonstrated patience when dealing with challenging behaviors and effectively redirected children's attention

Environmental Services

Lemontree Healthcare-Vienna, VA

September 2024 to January 2025

• Performed routine cleaning and maintenance tasks in accordance with established protocols and safety guidelines

• Utilized specialized equipment and chemicals to sanitize and disinfect various surfaces, ensuring a clean and safe environment

• Managed waste disposal procedures, adhering to regulatory standards for proper handling and disposal of hazardous materials

• Responded promptly to service requests, addressing any immediate cleaning or maintenance needs

• Collaborated with team members to develop efficient work schedules, ensuring timely completion of assigned tasks

• Implemented quality control measures to assess the effectiveness of cleaning processes and make necessary adjustments

• Assisted in training new staff members on proper cleaning techniques, safety protocols, and company policies

• Supported facility-wide recycling initiatives by sorting recyclable materials from general waste streams

• Followed strict infection control practices when working in healthcare settings or high-risk environments

• Ensured compliance with all applicable health codes and regulations during daily operations

• Participated in emergency response drills/training exercises related to environmental services

• Maintained confidentiality regarding sensitive information encountered while performing duties

• Identified opportunities for process improvement within the environmental services department

• Demonstrated strong attention-to-detail when performing deep-cleaning tasks in patient rooms or operating suites

• Collaborated with infection control specialists to implement best practices for preventing the spread of infectious diseases

• Assisted in maintaining a safe and hazard-free environment by promptly addressing spills, leaks, or other potential safety hazards

• Maintained accurate records of cleaning activities performed, including dates, times, and areas cleaned

• Demonstrated knowledge of different cleaning techniques suitable for various surfaces (e.g., glass, stainless steel)

Environmental Services

HHS-West Monroe, LA

November 2022 to April 2024