E-Commerce Mercedes-Benz

Subham

+491********** **********.******@*****.*** Stuttgart, Germany LinkedIn

SUMMARY

Energetic and motivated Business Management Student and an Automobile Engineer seeking an opportunity which gives me ample chances to contribute to my personal, professional and organisational goals. EXPERIENCE

GLOBAL TRAINING, MERCEDES-BENZ AG

Sales Process Consultant and Training Manager (Intern) Aug '24 — Mar '25

Stuttgart, Germany

Consulting on "Retail of the Future" Training Solutions: Provided expert consultation on adapting and implementing "Retail of the Future" training solutions, including the use of Whatfix DAP, addressing my recognitions of the market specific challenges, resulting in positive market impact.

E-Commerce Training Development & Consultation: Independently developed learner-centered e-commerce training content using Articulate Storyline, consulting with business units to address potential learner challenges and tailoring the training accordingly. Collaboration & Knowledge Transfer: Collaborated across departments and facilitated knowledge transfer. Drawing on extensive experience as a Sales Manager in automotive retail, I provided crucial insights into customer interactions, sales processes, and operational challenges, directly impacting training content relevance and effectiveness. MERCEDES-BENZ SILVER STAR (Raam Autobahn India Pvt. Ltd) Team Manager Retail

Jul '21 — Aug '23

Pune, India

Successfully guided and supported team members in transitioning to Model D (Retail of the Future), Fostering acceptance of the new business model by addressing individual needs and ensuring widespread adoption within the team. Strategized and planned goals in terms of sales figures. Develop strategies to achieve goals as a team. Managed delegating responsibilities among individuals.

Tracking the performance of individual team members by Monitoring productivity on the KPIs. Executive-Corporate and Fleet Mar '21 — Jun '21

Pune, India

Identifying potential corporate clients, building and maintaining relations with corporate decision makers. Devise strategies to attract fleet customers like rental companies and hotel chains. Also, work on negotiating strategies for a bigger purchase deal.

Sales Consultant Sep '20 — Feb '21

Pune, India

Actively seeking out new customers through various sources like referrals, cold calling and networking. Maintaining a deep knowledge of vehicles and their features offered by Mercedes-Benz and its competitors like BMW and Audi. Being up to date with the latest news in the automotive market. Achieving and exceeding sales targets and contributing to the overall business growth of the dealership. Business Trainee Jul '20 — Aug '20

Pune, India

Actively trained in Sales, Customer service, Finance and Insurance, Inventory management, Marketing, Administrative support and Training and development.

EDUCATION

MBA&E in Automotive Management, Hochschule für Technik und Wirtschaft Oct '23 — Present Berlin, Germany

Learning Management and Strategy techniques from the industry expert. Bachelors in Automobile Engineering, Savitribai Phule Pune University Jul '16 — Jul '20 Pune, India

Design and Fabrication of Paper Batteries for Motor Vehicles. SKILLS

Sales Systems Sales Force (SFDC), VX (Retail of the Future) Tools and Languages Articulate Storyline, Articulate Rise, MS Office (Excel, Word, Powerpoint), Catia, PTC Creo, Ansys, C++ Soft Skills Teamwork & Collaboration, Communication, Analytical Skills, Problem Solving Language English (C1: Independent), German (A1: Basic), Hindi (Mother tongue) PROJECTS

Formula Student

Participated in SUPRA competition organized by Society of Automotive Engineers, and successfully built a Formula 3 car. Go Kart Design Challenge

Participated in Go Kart Design Challenge organized by ISNEE, and successfully built a go kart with a 125cc engine and represented our college being the captain in this national competition. CERTIFICATIONS

Sales Certified by Mercedes Benz India, Mercedes Benz India VOLUNTEERING

Volunteer, Sunrise Candles, NGO Oshonic Vision for the Blind Welfare Society and organisation Maharashtra, India

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