Customer Service Representative
Resume:
Chaz Bridges
Columbus, OH *****
*************@*****.***
*************@*****.***
Military Experience:
Branch: Army National Guard
Rank: Specialist
August 2004 to August 2012
• 92A Logistic Specialist
• ordering system SARS.
• Ability to secure perimeter
• Assist w/ public safety
Work Experience
Title Loan Processor
IQ Ventures-Columbus, Oh
(temporary position)
December 2024-March 2025
• Reviewed personal and confidential documents
• Worked with fraud department
• Input information into CRM software
• Provided customer service regarding denials and approval
• Quoted APR’s and payment information pertaining to customers loan inquiries Epiq
Dawson Staffing - Columbus, OH
June 2023 to November 2024
• Wells Fargo product remediation
• Small business accounts
• Initiated check reissue process
• Able to recognize call dispositions and call types
• The ability to create inquiries, escalations, and VSP Customer Retention Representative
Triligent - Columbus, OH
April 2016 to June 2023
• Inbound Calls
• Upsell third party products
• Customer Service Representative
Teleperformance
Columbus, Ohio
• customer service representative
• outbound/ inbound calls
• collections for past due balance
• TTYL for hearing impaired
• 46 WPM
• Familiar with spreadsheets such as Microsoft Word, excel, and PowerPoint
Contact this candidate