NANCY PORCELLI
*** ******* **** - #*** – Philadelphia, PA 19116
*** – 731 – 6486 (h); 215-***-**** (c)
**********@***.***
*/** ** *******:: RECEPTIONIST at Holland Retirement Center/Twining Villlage (for independent living and assisted living with
dementia/Alzheimer's) – answering multi-line phones
and directing calls to appropriate personnel; distributing mail including FEDEX packages, taking care of package deliveries, admitting ambulace personnel, scheduling medical appointments and
advising residents' families of such appointments, checking emails
and sending emails where appropriate, working on computer with Word and Excel, issuing badges, maintaining lobby area, etc.
In The Past: WOODS SCHOOL SERVICES – Administrative Assistant/Medical Secretary/Receptionist) from 4/00 to 8/20/12 – performing various
administrative secretarial/receptionist duties in the Health Services Dept. And Nursing Dept.for the physically and mentally challenged
(children and adults); transcription of medical tapes, including Ortho/Neuro; data entry; ordering supplies, etc.; monthly reports, scheduling meetings; taking and typing minutes for meetings from shorthand/ dictaphone; working with Word, Outlook, Access;
Excel Spreadsheets, Power Point, etc.
ADMINISTRATIVE/MEDICAL SECRETARY for Donald E. Jennings, Ed.D (Psychiatry) in Feasterville, PA for five (5) years – involved with
mentally and medically challenged clients, daily typing of medical reports (meeting numerous deadlines) from dictaphone and computer; reports proofread and grammatically corrected by me; comprising letters; filing; faxing; answering multi-line phones (which phone calls I calmed and assured patients, as well as just answering phones etc.) scheduling appointments; personally interacting with patients while in the office, at times acted as Office Manager when necessary; worked
on special projects (log of patients and medicalcomplaints, compiled/logged questionnaire forms to attorneys
SKILLS
. Proficient usage of computer in Windows 11 (including
Microsoft apps), Outlook, Excel, and Access
. Excellent grammar and proofreading skills
. Excellent oral and communication skills
. Medical Termminology
. Proficient use of Dictaphone
. Detail-oriented
. Able to multitask
REFERENCES Available upon request